Mary Franks
Summary
Talented and hard working Medical Pedicurist ready to get back into health care. I am licensed and certified to perform safe/sterile Medical pedicures or routine foot care. My experience and passion for this career leads to client/patient retention.
Overview
25
25
years of professional experience
Work History
Medical Pedicurist/Owner
Pampered Soles LLC
Dexter, MI
05.2022 - Current
- Performed safe and sterile pedicures for high risk patients
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Medical Pedicurist
IHA Podiatry
St. Joe Hospital Ypsilanti, MI
01.2017 - 04.2022
- Performed sterile and safe pedicures to high risk patients
- Performed routine foot care for patients when needed
- Updated charts and booked appointments in EPIC
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Licensed Nail Technician
Sapphire SPA
Ann Arbor, MI
10.2013 - 12.2016
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops.
- Built and strong and loyal clientele through exceptional customer service.
Salon Manager/ Licensed Nail Technician
Encore Studio
Ann Arbor, MI
08.1999 - 07.2012
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintained a safe and sterile environment for my nail services
- Built and maintained a loyal clientele.
Education
Certified Advanced Nail Technician - Medical Pedicures
Medinail Learning Center
Mountain, TN03.2017
Certified Medical Pedicurist - Medical Pedicures
Medinail Learning Center
Mountain, TN03.2016
State Licensed Nail Technician - Nail Technology
Brighton Cosmetology
Brighton, MI07.2006
Skills
- Customer Relations
- Attention to Detail
- Decision-Making
- Scheduling
- Relationship Building
- Verbal and written communication
- Client Service
- Customer Service
- Driven and Determined
- Bookkeeping
- Budget Control
- Customer Retention
Timeline
Medical Pedicurist/Owner
Pampered Soles LLC
05.2022 - Current
Medical Pedicurist
IHA Podiatry
01.2017 - 04.2022
Licensed Nail Technician
Sapphire SPA
10.2013 - 12.2016
Salon Manager/ Licensed Nail Technician
Encore Studio
08.1999 - 07.2012
Certified Advanced Nail Technician - Medical Pedicures
Medinail Learning Center
Certified Medical Pedicurist - Medical Pedicures
Medinail Learning Center
State Licensed Nail Technician - Nail Technology
Brighton Cosmetology
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