Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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MARY GARCIA

LAS VEGAS,NV

Summary

Organized Office Specialist known for high productivity and efficient task completion. Possess specialized skills in document management, data entry, and scheduling coordination. Excel in communication, problem-solving, and time management, ensuring seamless office operations and support. Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

17
17
years of professional experience

Work History

Personal Banker

Town and Country Bank
Las Vegas, NV
02.2023 - Current
  • Provided customer service to clients, including answering questions and resolving issues.
  • Greeted customers upon entering the bank and directed them to appropriate personnel or services.
  • Conducted account openings and closings for clients.
  • Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.

Real Estate Agent

Black and Cherry Real Estate
Henderson, NV
10.2017 - Current
  • Conducted property inspections to ensure compliance with applicable regulations and standards.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.

Member Service Representative

Nevada State Bank
Henderson, NV
07.2016 - 02.2017
  • Welcomed clients and greed as they came in
  • Identify and maximize cross-sell banks opportunities through exploring needs
  • Resolve clients problems either through direct personal action or referral to alternative branch or bank resources
  • Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record
  • Cashiering, customer service, balancing or other related experience
  • Perform other duties as assigned

Personal Banker

US Bank
Las Vegas, NV
11.2012 - 07.2016
  • Deliver prompt, accurate and excellent customer service
  • Ensure compliance with all internal controls and established policies and procedures
  • Answer inquiries and assist new and current clients regarding accounts
  • Research banking guidelines and statutory requirements to stay updated on new laws and procedures
  • Train employees on all and any bank operations and laws
  • Process sales referrals and promote bank services

Member Service Representative III

Arrowhead Credit Union
Corona, CA
08.2007 - 10.2012
  • Achieved credit union sales goals
  • Accurately gather records and correctly evaluate data necessary for the determination of eligibility of loans
  • Supervised 7-8 employees and managed the branch
  • Maintained accurate and systematic branch records, which includes monthly and daily audits, update policies and procedures
  • Identify problems requiring referral to a higher department staff
  • Cash handling

Education

High School Diploma -

Real Estate License -

Skills

  • NMLS Certified
  • Personable
  • Bi-lingual
  • Cash Handling
  • Adaptable
  • Attention to Detail
  • Financial Statements Preparation
  • Member support
  • Transaction Processing
  • Loans
  • Banking Policies and Procedures
  • Upselling
  • Account Maintenance
  • Fraud prevention
  • Banking
  • Cash vault audit
  • Technical training
  • Sales Growth
  • Sales expertise
  • Positive Attitude
  • Relationship building and management
  • Banking regulations
  • Branch operations
  • Loan Processing

References

  • Brenda Calvillo, 562-235-9026
  • Joseph Weathersby, 702-624-2155
  • Karen Tesar, 702-338-4532

Languages

Spanish
Native/ Bilingual

Timeline

Personal Banker

Town and Country Bank
02.2023 - Current

Real Estate Agent

Black and Cherry Real Estate
10.2017 - Current

Member Service Representative

Nevada State Bank
07.2016 - 02.2017

Personal Banker

US Bank
11.2012 - 07.2016

Member Service Representative III

Arrowhead Credit Union
08.2007 - 10.2012

High School Diploma -

Real Estate License -

MARY GARCIA