Mary Giambrone
Mobile
Summary
Experienced customer service and operations professional with a strong background in management, client relations, and small business ownership. Skilled in creating welcoming customer experiences, overseeing daily operations, managing teams, and maintaining organized front-office environments. Known for professionalism, strong communication skills, multitasking abilities, and building positive relationships with clients and staff.
Overview
9
9
years of professional experience
Work History
Manager
Rae’s Kitchen
08.2019 - Current
- Manage daily operations in a fast-paced customer service environment
- Supervise staff scheduling, training, and team performance
- Handle customer concerns professionally and efficiently
- Maintain organization of front-of-house operations and administrative tasks
- Ensure high standards of customer satisfaction and hospitality
- Assist with inventory, ordering, and operational coordination
Owner & Operator
Vine Boutique
01.2017 - 05.2019
- Owned and managed a retail clothing boutique
- Oversaw customer service, sales, inventory management, and merchandising
- Managed social media marketing and customer communications
- Handled budgeting, purchasing, and day-to-day business operations
- Built strong relationships with customers through personalized service
Education
High School Diploma -
Auburn University
05-2016
High School Diploma - undefined
Bayside Academy
01-2012
Skills
- Customer service management
- Office Administration
- Team Leadership
- Front Office Operations
- Scheduling & Organization
- Microsoft Office
- QuickBooks
- POS Systems
- Effective multitasking
- Conflict Resolution
- Professional Communication
- Inventory Management
Timeline
Manager
Rae’s Kitchen
08.2019 - Current
Owner & Operator
Vine Boutique
01.2017 - 05.2019
High School Diploma - undefined
Bayside Academy
High School Diploma -
Auburn University