Mary Gillan
Aroma Park,MD
Summary
Dynamic Operations Supervisor at Baker & Taylor with a proven track record in enhancing productivity and streamlining processes. Skilled in operations management and team leadership, I successfully led initiatives that reduced waste and improved efficiency. Committed to employee development and engagement, I foster a collaborative environment that drives results.
Overview
12
12
years of professional experience
Work History
Operations Surpervisor
Baker & Taylor
03.2014 - 10.2025
- Assisted in coordinating daily operations and workflow processes.
- Learned safety protocols and compliance regulations to maintain operational standards.
- Supported team members in executing routine tasks effectively and efficiently.
- Monitored inventory levels and assisted in stock management procedures.
- Engaged with team members to identify opportunities for process improvements.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Education
Bachelor of Science - Business Administration And HR Management
American InterContinental University
Schaumburg, IL01-2006
Skills
- Operations management
- Task delegation
- Staff supervision
- Project management
- Warehouse operations
- Employee development
- Employee engagement
- Productivity management
- Team leadership
- Multitasking and organization
- Microsoft office
Accomplishments
- Supervised team of 70 staff members.
- Earned Supervisor of the Quarter 4 times in a row
Timeline
Operations Surpervisor
Baker & Taylor
03.2014 - 10.2025
Bachelor of Science - Business Administration And HR Management
American InterContinental University
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