Mary G. Manley
Browns Summit,NC
Summary
Results-oriented healthcare growth leader specializing in business development, provider relations, and community engagement across hospice, palliative care, and home health sectors. Drove significant admissions growth, established strategic partnerships, and cultivated high-performing teams to enhance service line expansion and care continuity.
Overview
15
15
years of professional experience
Work History
Director of Growth & Provider Relations
AuthoraCare Collective
02.2021 - Current
- Led growth strategies that produced record organizational admissions and census performance, sustaining an FY25-26 ADC of 894, 8% above budget and the highest census achievement in organizational history.
- Led business development, network development, provider relations, and community engagement initiatives across organization's continuum of care, enhancing service delivery and stakeholder collaboration.
- Collaborated with executive leadership on organizational growth initiatives, market expansion, and service line integration.
- Guided the organization through significant growth and expansion of the continuum of care services, aligning offerings with community health needs.
- Led the launch, implementation, and growth of multiple service lines in partnership with clinical, operational, and executive leaders.
- Established and strengthened strategic partnerships with hospitals, health systems, and long-term care providers, enhancing referral networks and improving patient care continuity.
- Developed, coached, and retained a high-performing business development team, fostering a culture of accountability, collaboration, and sustained success.
Director of Marketing & Community Relations
Hospice & Palliative Care of Alamance-Caswell
01.2018 - 01.2021
- Led hospice and palliative care marketing strategy across Alamance-Caswell service areas.
- Directed provider relations and community engagement initiatives, expanding partnerships with hospitals, physician practices, long-term care communities, and community organizations to enhance referral development.
- Developed referral outreach with physicians, hospitals, and community partners.
- Managed brand messaging for compassionate end-of-life care services.
Business Development Yield Manager
Community Home Care & Hospice
01.2017 - 01.2018
- Led regional business development operations, increasing regional census by 27% within 120 days and recruiting and developing business development professionals.
- Managed community home care and hospice staff schedules and daily assignments.
- Coordinated patient admissions, referrals, and service start plans.
- Monitored compliance with home care and hospice policies and regulations.
Account Executive
Well Care Home Health
01.2016 - 01.2017
- Cultivated referral relationships with physicians, hospitals, and community partners for home health services.
- Cultivated referral relationships to exceed admissions and growth targets consistently.
- Presented home health service options to families, caregivers, and referral sources.
- Coordinated patient intake with Well Care Home Health clinical and admissions teams.
Area Manager / Hospital Liaison
CareSouth Home Health (Encompass)
01.2012 - 01.2016
- Cultivated strategic partnerships with hospitals, physicians, and post-acute providers to enhance territory growth.
- Directed home health branch operations across CareSouth Home Health, Encompass service areas.
- Coordinated clinical staff scheduling, coverage, and daily workflow alignment.
- Monitored patient care processes for compliance with home health standards.
Education
Bachelor of Arts (B.A.) - Political Science & Communication
North Carolina State University
Raleigh, NCSkills
- Business development
- Network development
- Partnerships
- Market analysis
- Market trend analysis
- Service expansion
- Community engagement
- Account management
- Relations management
- Network expansion
- Team leadership
- Team development
- Collaboration
- Communication
- Organizational growth
- Relationship building
Accomplishments
- Led growth strategies that produced record organizational admissions and census performance, sustaining an FY25-26 ADC of 894, 8% above budget and the highest census achievement in organizational history.
- Developed and retained a high-performing, stable business development team that consistently delivered growth results and supported organizational expansion.
- Led business development efforts through significant continuum-of-care growth and organizational transformation.
- Spearheaded the launch and growth of multiple service lines, expanding access to care and strengthening organizational reach.
- Built strategic partnerships with health systems, hospitals, physician groups, long-term care providers, senior living communities, and community stakeholders.
Affiliations
- Elon University Anatomical Gifts Program Advisory Board
- NHPCO Diversity Advisory Council
- North Carolina Coalition on Aging
Timeline
Director of Growth & Provider Relations
AuthoraCare Collective
02.2021 - Current
Director of Marketing & Community Relations
Hospice & Palliative Care of Alamance-Caswell
01.2018 - 01.2021
Business Development Yield Manager
Community Home Care & Hospice
01.2017 - 01.2018
Account Executive
Well Care Home Health
01.2016 - 01.2017
Area Manager / Hospital Liaison
CareSouth Home Health (Encompass)
01.2012 - 01.2016
Bachelor of Arts (B.A.) - Political Science & Communication
North Carolina State University