Kaci Hurks
Houston,TX
Summary
Driven healthcare leader with a proven track record in sales and strategic growth. Expert in business development and relationship building, leveraging data analytics and critical thinking to enhance operational efficiency. Committed to fostering partnerships and delivering exceptional results.
Overview
6
6
years of professional experience
Work History
Director, Physician and Provider Relations
HCA Houston Healthcare West
Houston, TX
07.2024 - Current
- Serve as acting lead of business development functions since July 2025, following VP of Business Development departure, ensuring continuity of growth and partnership initiatives.
- Increased surgery volume by 4.2% year-over-year through operational improvements.
- Drove 41.3% year-over-year growth in Robotic surgery volume.
- Grew Cath Lab volume by 7.3% year-over-year.
- Achieved 94% Physician Engagement Survey score; Ranked 3rd in the Division 2 years in a row.
- Develop and execute strategic plans to grow hospital volumes, including inpatient admissions, outpatient services and surgical volumes within various service lines.
- Actively prospect for new business and growth in hospital environment.
- Engage with physicians in the community, specialists, and surgeons in the operating room.
- Lead issue resolution processes and implement solutions for gaining and retaining business.
Administrative Intern
HCA Houston Healthcare
Houston, TX
09.2023 - 06.2024
- Developed the business plan presentation for review by the Division President.
- Managed allocation of capital requests to maintain the yearly budget.
- Enhanced network optimization from the free-standing ERs to the HCA Houston Healthcare Medical Center main hospital, leading to a 34% growth in preferred provider referrals.
- Spearheaded the Volunteer Chaplaincy program from conception to completion, demonstrating strong organizational and project management skills.
Senior Inside Sales Representative
Myriad Genetics
Mason, OH
07.2020 - 07.2022
- Demonstrated strong sales and customer service skills, resulting in promotion from entry-level inside sales representative to senior inside sales representative within 1.5 years.
- Managed daily activities of entry-level inside sales representatives to ensure compliance with company policies and procedures, fostering a productive work environment.
- Advocated for patients with mental health challenges by assisting in medication selection and facilitating discussions on benefits with clinicians to enhance patient care.
Education
MBA - Healthcare Administration
Baylor University
Waco, TX05-2024
Bachelor of Science - Neuroscience
University of Kentucky
Lexington, KY05-2020
Skills
- Business development
- Sales
- Building relationships
- Customer service
- Data analytics
- Microsoft Office proficiency
- Effective communication skills
- Proficient in Microsoft Office: Word, PowerPoint, Excel and Outlook
- Critical thinking
- Problem-solving
- Adaptability
- Strong written and verbal communication skills
Timeline
Director, Physician and Provider Relations
HCA Houston Healthcare West
07.2024 - Current
Administrative Intern
HCA Houston Healthcare
09.2023 - 06.2024
Senior Inside Sales Representative
Myriad Genetics
07.2020 - 07.2022
MBA - Healthcare Administration
Baylor University
Bachelor of Science - Neuroscience
University of Kentucky