Mary Gore
Burnet,Texas
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DIrector of Corrections /Commissary Manager
Aramark
07.2019 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Monitored expenditures to mitigate risk of overages.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Correctional Sergeant
Mississippi Department Of Corrections
04.2016 - 03.2019
- Resolved issues and disputes between inmates professionally and respectfully.
- Responded to emergency situations and provided first aid following facility guidelines.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Supervised 50 employees and performance of tasks and managed 500 offenders.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Aramred Guard
Hattiesburg Armed Security Services
06.2014 - 03.2016
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Education
Certificate For Criminal Justice - Criminal Justice
Delgado Community College
New Orleans, LA05.2014
High School Diploma -
West Jones High School
Laurel, MS05.2011
Skills
- Project Coordination
- Business Development
- Budget Control
- Logistics Management
- Project Management
- Staff Management
- Business Planning
- Issues Resolution
- Capital Spending
- Crisis Management
Certification
- Licensed criminal Justice -
- Certified Serv SAfe , - 05/25/2020-20225
Timeline
DIrector of Corrections /Commissary Manager
Aramark
07.2019 - Current
Correctional Sergeant
Mississippi Department Of Corrections
04.2016 - 03.2019
Aramred Guard
Hattiesburg Armed Security Services
06.2014 - 03.2016
Certificate For Criminal Justice - Criminal Justice
Delgado Community College
High School Diploma -
West Jones High School