Mary Gorniak
Saint Augustine,FL
Summary
Experienced Operations Manager with a proven track record of leadership in hospitals, schools, private practice, and start-up companies. Worked at uMETHOD, a digital health company specializing in personalized solutions for complex chronic conditions. Started as the Lead Coach and Client Support Manager, playing a crucial role in developing coaching methodologies and analyzing patient data to enhance the AI-solutions platform. Expanded responsibilities to Operations Manager as the company grew. Consistently demonstrated ability to collaborate effectively within teams and deliver strategic solutions driving business growth. Client-focused approach ensures quality remains at the forefront of all initiatives.
Overview
30
30
years of professional experience
1
1
Certification
Work History
OPERATIONS MANAGER
UMETHOD HEALTH, INC.
04.2015 - Current
- uMETHOD, a digital health company that offers personalized and evidence-based solutions for complex chronic conditions
- Website: https://www.umethod.com
- Liaison between the operations team and the business development team, ensuring seamless communication and collaboration
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed the production of cognitive care plans, including coordinating the transcription team and overseeing accuracy and timelines
- Lead weekly management calls to align teams on goals and streamline operational processes
- Focus on improving efficiency, scalability, and consistency in operations while eliminating single points of failure
- Proved successful working within tight deadlines and a fast-paced environment.
SCHOOL COUNSELOR
WAKE COUNTY PUBLIC SCHOOLS
10.2012 - 12.2014
- Provided therapeutic intervention services to students of all ages using individual and group treatment.
- Implemented data-driven strategies to identify areas of need within the school population, leading to targeted interventions and support services.
- Helped students develop organizational, time management and study skills.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
SCHOOL COUNSELOR
PASCO COUNTY PUBLIC SCHOOLS
01.2009 - 08.2011
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
- Coordinator of the School-Based Intervention Team that provided support to students needing academic and behavioral interventions.
- Partnered with parents and guardians to promote student success in school environment.
- Lead the School Advisory Council monthly meetings.
- Planned schoolwide activities related to career and college planning and healthy lifestyles.
- Supervised student groups that included: Student Council, Peer Mediators, Earth Patrol, and the orientation program for new students.
PSYCHOMETRIST
BAYCARE HEALTH SYSTEM-NEUROSCIENCE INSTITUTE
05.2007 - 05.2008
- Administered and scored neuropsychological testing to individuals experiencing memory problems
- Collaborated with neuropsychologist, neurologist and social worker about the client's testing results
- Involved in data collections for clinical trial research of Alzheimer's disease
- Experience with WAIS, WISC-IV, WMS-III, WRAT-4, CERAD-Boston Naming, Trail-Making Test, Verbal Fluency Test, State-Trait Anxiety Inventory and Beck Depression Inventory
CERTIFIED ATHLETIC TRAINER
BAYCARE HEALTH SYSTEM-SPORTS MEDICINE CLINIC
08.1998 - 05.2008
- Head Athletic Trainer to Countryside High School. (5A)
- Provided medical care to athletes and fostered open communication between athletic trainers, coaches, parents, and athletes to ensure the best possible outcomes for athletes health.
- Worked as a clinician with an outpatient physical therapy caseload that included patients of all ages and collaborated with physicians and physical therapist to develop therapy plans.
- Proficient in rehabilitative exercises, joint mobilizations and manual therapy, massage, taping techniques, strength and conditioning, prevention and care of athletic injuries and injury evaluations.
- Mentored students seeking careers in the medical field and provided internship supervision to post-secondary students in a college credit program.
- Provided services for community outreach events, and taught youth football coach's clinics that included topics such as injury prevention and emergency management.
- Organized community pre-season health screenings with local orthopedic physicians.
CERTIFIED ATHLETIC TRAINER
SELECT MEDICAL
08.1994 - 08.1998
- Head Athletic Trainer to Largo High School (4A)
- Clinician in outpatient physical therapy setting.
Education
Master of Arts - COUNSELOR EDUCATION
UNIVERSITY OF SOUTH FLORIDA
Tampa, FL12.2009
Bachelor of Science - EXERCISE AND SPORT SCIENCE
UNIVERSITY OF FLORIDA
Gainesville, FL05.1994
POST-GRADUATE STUDIES - PUBLIC HEALTH
UNIVERSITY OF SOUTH FLORIDA
Tampa, FLSkills
- Customer Relationship Management
- Interpersonal Communication
- SuiteCRM and Zoho CRM
- Operations Monitoring
- Microsoft Office
- Project management abilities
- Jira
- Planning and Implementation
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Certification
NATABOC Certified Athletic Trainer
Timeline
OPERATIONS MANAGER
UMETHOD HEALTH, INC.
04.2015 - Current
SCHOOL COUNSELOR
WAKE COUNTY PUBLIC SCHOOLS
10.2012 - 12.2014
SCHOOL COUNSELOR
PASCO COUNTY PUBLIC SCHOOLS
01.2009 - 08.2011
PSYCHOMETRIST
BAYCARE HEALTH SYSTEM-NEUROSCIENCE INSTITUTE
05.2007 - 05.2008
CERTIFIED ATHLETIC TRAINER
BAYCARE HEALTH SYSTEM-SPORTS MEDICINE CLINIC
08.1998 - 05.2008
CERTIFIED ATHLETIC TRAINER
SELECT MEDICAL
08.1994 - 08.1998
Master of Arts - COUNSELOR EDUCATION
UNIVERSITY OF SOUTH FLORIDA
Bachelor of Science - EXERCISE AND SPORT SCIENCE
UNIVERSITY OF FLORIDA
POST-GRADUATE STUDIES - PUBLIC HEALTH
UNIVERSITY OF SOUTH FLORIDA
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