Mary Gurley
Lebanon,PA
Summary
Enthusiastic individual with skills in working with team-based and independent capacities. Bringing strong work ethic and organizational skills to any establishment. Looking for 3 or 4 daytime shifts to complete staffing needs. Dependable and adaptable to restaurant procedures.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Boyer's Tavern
01.2021 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Assistant Manager/Server
Skillets At The Strand
03.2014 - 12.2020
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Server/Bartender
Highland Woods Country Club
07.2013 - 07.2014
- Operated POS system, inputting member numbers for billing, splitting checks and calculating totals
- Learning member numbers, providing service to the country club members
- Anticipating member needs, taking food orders, making beverages, serving food and clearing dishes
Education
High School Diploma -
Carlynton High School
Carnegie, PA1979
Skills
- Competent with POS systems, handling cash and credit cards
- Customer oriented/ good with people
- Knowledgeable in food preparation and making alcoholic drinks
- Follows procedures and guidelines as required by each establishment
- Ramp certified
Timeline
Server/Bartender
Boyer's Tavern
01.2021 - 01.2024
Assistant Manager/Server
Skillets At The Strand
03.2014 - 12.2020
Server/Bartender
Highland Woods Country Club
07.2013 - 07.2014
High School Diploma -
Carlynton High School
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