Motivated professional with a versatile background in sales and customer service. Known for strong multi-tasking and reliable teamwork, contributing to improved operational efficiency and enhanced customer satisfaction.
Overview
17
17
years of professional experience
Work History
Sales Associate
Tobacco Town
Jacksonville, AR
09.2025 - Current
Assisted customers in product selection, enhancing overall shopping experience.
Maintained inventory levels through regular stock checks and reordering processes.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
Collaborated with team members to create visually appealing product displays to attract customers.
Engaged with customers to build rapport and loyalty.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Assistant Manager
Medina Roofing
North Little Rock, AR
09.2021 - 09.2025
Coordinated client communications, addressing inquiries and ensuring satisfaction with services provided.
Supervised day-to-day operations to meet performance, quality and service expectations.
Increased sales through effective merchandising strategies and targeted promotions.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Engaged with customers to gather feedback, using insights to improve service and product offerings.
Supervised roofing projects, ensuring adherence to safety protocols and quality standards.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Driver
Pathfinder Inc
Jacksonville, AR
08.2009 - 09.2019
Conducted vehicle inspections and performed routine maintenance to ensure optimal performance.
Trained new drivers on operational procedures and safety protocols.
Collaborated with dispatch teams to optimize scheduling and resource allocation.
Maintained accurate logs of mileage, fuel usage, and maintenance activities for reporting purposes.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Kept detailed mileage and fuel reports to track overall fuel costs.
Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Improved route efficiency, leading to reduction in average delivery times.