Mary Hammon
Centennial Park,AZ
Summary
Licensed Mortgage Loan Officer with two years of experience in loan origination and sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Always delivers excellent customer service to build long-lasting customer relationships. Loves to maintain a positive work environment.
Overview
9
9
years of professional experience
Work History
Mortgage Loan Originator
Village Capital & Investment
01.2021 - Current
- Worked with underwriters to fix application problems and resolve issues.
- Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
- Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
- Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
- Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.
- Streamlined the loan origination process with thorough pre-qualification assessments, resulting in faster decisionmaking.
Service Release Team Lead
Primary Residential Mortgage, Inc.
10.2015 - 01.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04.2014
Skills
- Loan structuring
- Pipeline Management
- Residential mortgage lending regulations
- Licensed Mortgage Loan Originator
- Goal-Oriented
- Data Interpretation
- Refinancing options
- Customer service-focused
Timeline
Mortgage Loan Originator
Village Capital & Investment
01.2021 - Current
Service Release Team Lead
Primary Residential Mortgage, Inc.
10.2015 - 01.2021
High School Diploma -
Penn Foster Career School
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