MARY HANKS

• Supervise daily beverage operations, ensuring compliance with health, safety, and sanitation

standards.

• Train, mentor, and schedule staff to optimize performance and coverage.
• Manage inventory, place orders, and control costs to maintain par levels.
• Coordinate with vendors to resolve supply issues and maintain strong partnerships.
• Oversee cash handling, POS transactions, and reconcile daily sales.
• Collaborate with management to improve service quality and operational efficiency.

• Monitors and controls the sanitation of beverage venues to ensure healthy and safe work environment with YRC policies.
• Organize and conduct training with team members for development with day-to-day duties and responsibilities of assigned job roll.
• Organize and conduct monthly safety meetings with team members, to keep the team updated on safety information and trends.
• Assist with day-to-day operations with resetting team members, placing Eatec orders, cigarette counts, pars and orders.
• Conduct inspections at all beverage locations to ensure locations meet health and safety standards.
• Place work orders and follow up on issues found in locations to ensure completion.
• Inputting inspections in Qualtrics.
• Weekly safety meetings with other departments to communicate issues and trends in all departments.
• Inventory and order supplies for bars.
• Established and maintained relationships with vendors to ensure completion of issues that arise.
• Inspected or evaluated workplace environment, equipment, or practices to verify compliance with safety.

• Customer service.
• Prepare orders.
• Maintain register.
• Ensure work area is a clean and healthy environment.

• Developed and implemented operations strategies to improve efficiency, reduce costs and maximize customer satisfaction.
• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Coordinating training activates to ensure compliance with company policies and procedure.
• Ensured compliance with local health department regulations regarding food safety standards.
• Resolved customer complaints quickly while maintaining high quality standards of service delivery.
• Implemented employee recognition program to motivate staff members towards achieving organizational goals.
• Run a store of 30 plus employees.