Mary Heath
Phenix City,Alabama
Summary
Proven team player with a track record of enhancing customer experiences at Starbucks through exceptional service and maintaining high cleanliness standards. Skilled in cash handling and inventory management, I significantly reduced inventory loss, demonstrating adaptability and a commitment to results.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
3172 Macon Road Columbus Ga 31906
06.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Theft Prevention
Academy Sports Outdoors
6700 Whittlesey Blvd Columbus Ga 31909
07.2023 - 06.2024
- Organized educational workshops for community members on topics such as personal safety measures, identity theft prevention, and domestic violence awareness.
- Reduced inventory shrinkage through effective surveillance, loss prevention programs, and staff training on theft prevention techniques.
- Reduced inventory loss by conducting regular audits and implementing effective theft prevention measures.
- Managed theft prevention with focus on minimizing product losses to under Number%.
Sales Associate
Burlington Coat Factoy
5555 Whittlesey Blvd #2300columbus Ga 31909
05.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Student Aide
Phenix City Board Of Education
2307 South Railroad Street Phenix Al 36867
08.2022 - 05.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated parents contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Education
Central High School
Phenix City, AL05.2023
Skills
Inventory Management
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Safe Food Handling
Timeline
Barista
Starbucks
06.2024 - Current
Theft Prevention
Academy Sports Outdoors
07.2023 - 06.2024
Student Aide
Phenix City Board Of Education
08.2022 - 05.2023
Sales Associate
Burlington Coat Factoy
05.2022 - 07.2023
Central High School