Mary Heisler
Orlando,Florida
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Bartender
Burton's
Orlando, Florida
09.2022 - Current
- Developed good working relationships with fellow employees through effective communication.
- Greeted customers and provided excellent customer service.
- Greeted frequent visitors by name and explained new promotions.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Effectively multitasked within fast-paced environment.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Balanced daily registers and generated sales reports for management.
- Poured wine, beer and cocktails for patrons.
Bartender Trainer
The Lodge
Orlando, Florida
11.2018 - 09.2022
- Developed and conducted comprehensive training plans for new bartenders, emphasizing customer service, product knowledge, and responsible alcohol service.
- Suggested innovative ideas for promotional events or activities geared towards increasing sales revenue.
- Trained new bartenders on drink preparation and upselling techniques.
Education
Bachelor of Science - Biomedical Sciences
University of Central Florida
Orlando, FL12-2024
Associate of Arts - Biology
Seminole State College of Florida
Sanford, FL05-2017
High School Diploma -
Lyman High School
Longwood, FL05-2014
Skills
- Organizational Ability
- Customer Service Expertise
- Salesmanship
- Wine and Liquor Expertise
- Engaging Personality
- Complex Problem-Solving
- Professional Appearance
References
References available upon request.
Timeline
Bartender
Burton's
09.2022 - Current
Bartender Trainer
The Lodge
11.2018 - 09.2022
Bachelor of Science - Biomedical Sciences
University of Central Florida
Associate of Arts - Biology
Seminole State College of Florida
High School Diploma -
Lyman High School