Summary

Overview

Work History

Education

Skills

Timeline

Mary Henry

Saint Charles,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5

5

years of professional experience

Work History

Kennel Manager

Furry Babies

Aurora, IL

06.2022 - Current

Conducted regular inspections of the kennel facility to ensure it is safe, clean, and well-maintained.
Supervised team of Kennel Assistants in daily operations of the kennel.
Maintained records for all animals housed at the facility including medical histories, food intake, grooming schedules, and medications administered.
Provided training to staff on proper handling techniques for animals.
Assisted in feeding, watering, exercising, bathing, cleaning cages and runs, administering medications when necessary.
Coordinated adequate exercise time to keep dogs healthy and happy.
Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
Performed minor medical treatments on animals such as flea baths and medicated shampoos.

Sales Associate

Furry Babies

Aurora , IL

01.2022 - 06.2022

Greeted customers and provided exceptional customer service.
Upsold additional items based on customer interests and needs.
Developed and implemented strategies to meet sales quotas.
Analyzed customer feedback to identify areas of improvement in product offerings.
Provided personalized service to build relationships with customers.

Phone Worker

Lou Malnatis Pizzeria

Carol Stream, IL

11.2019 - 12.2021

Answered incoming calls and provided customer service.
Processed orders and payment transactions accurately and efficiently.
Recorded customer interactions in a computer database for future reference.

Shift Leader

Oberweis Ice Cream and Dairy Store

Glen Ellyn, IL

07.2019 - 11.2021

Provided exceptional customer service and maintained a positive attitude throughout the shift.
Monitored employee performance to ensure compliance with company policies and procedures.
Resolved customer complaints promptly and professionally.
Maintained an organized work environment by delegating tasks to staff as needed.
Confirmed accuracy of daily sales reports before submitting them to management for review.

Education

High School Diploma -

Homeschool, Glen Ellyn, IL

01-2020

Skills

Facility Maintenance
Animal Behavior Understanding
Pet Grooming Techniques

Infection Control
Veterinary Knowledge

Timeline

Kennel Manager - Furry Babies

06.2022 - Current

Sales Associate - Furry Babies

01.2022 - 06.2022

Phone Worker - Lou Malnatis Pizzeria

11.2019 - 12.2021

Shift Leader - Oberweis Ice Cream and Dairy Store

07.2019 - 11.2021

Homeschool - High School Diploma,