Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mary Hidalgo

Chicago,IL

Summary

Dedicated case manager skilled in case documentation, client assessment, and service coordination. Proven ability to develop individualized plans and monitor client progress, ensuring effective support and resource utilization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Case Manager Generalist

Compass Connection
Chicago, Illinois
05.2025 - Current
  • Educated clients about available resources and support systems in the community.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.

Caseworker

Association House Of Chicago
Chicago, Illinois
01.2024 - 05.2025
  • Conducted comprehensive assessments to identify client challenges and goals.
  • Coordinated with external agencies to ensure holistic service delivery for clients.
  • Provided casework services to clients, including conducting initial assessments and developing individualized case plans.

Case Manager

Favorite Staffing
Chicago, Illinois
12.2023 - 12.2024
  • Coordinated client assessments to determine needs and service eligibility.
  • Maintained accurate case documentation in compliance with regulatory standards.
  • Monitored client progress and adjusted plans as necessary for support.

Supervisory Administrative Specialist

Supreme Labor LLC
El Paso, Texas
05.2022 - 11.2023
  • Coordinated administrative tasks to support team operations and project goals.
  • Facilitated onboarding processes for new employees in the organization.
  • Resolved conflicts between staff members when needed.

Education

Master of Arts - Education Administration

Universidad Rafael Urdaneta
Maracaibo- Venezuela
04-2009

Bachelor of Arts - Elementary Education

Universidad Catolica Cecilio Acosta
Maracaibo Venezuela
10-2006

Skills

  • case management
  • case documentation
  • service coordination
  • conflict resolution
  • Expense reporting

Languages

Spanish
Professional
English
Professional

Certification

CWEL

Timeline

Case Manager Generalist

Compass Connection
05.2025 - Current

Caseworker

Association House Of Chicago
01.2024 - 05.2025

Case Manager

Favorite Staffing
12.2023 - 12.2024

Supervisory Administrative Specialist

Supreme Labor LLC
05.2022 - 11.2023

Master of Arts - Education Administration

Universidad Rafael Urdaneta

Bachelor of Arts - Elementary Education

Universidad Catolica Cecilio Acosta
Mary Hidalgo