Results-driven Human Resources professional with 20+ years of experience in personnel management, recruitment, and operations support. Proven ability to improve processes, strengthen employee engagement, and ensure compliance with policies and regulations. Strong communicator dedicated to supporting organizational success and delivering excellent service.
Work History
Personnel Specialist (Human Resources)
United States Air Force
Managed full-cycle HR functions including recruitment, onboarding, and employee relations
Streamlined personnel processes, improving efficiency and data accuracy
Advised leadership on staffing and workforce planning strategies
Ensured compliance with employment laws and organizational policies
Resolved employee concerns to maintain a positive work environment
Locations | Multiple
Mission Support Specialist (Program Support)
USAF Recruiting Squadron
Oak Creek, WI
Coordinated briefings and communication between leadership and stakeholders
Processed benefits documentation and managed case workflows
Prepared reports, presentations, and official correspondence
Built strong relationships through consistent, professional communication
Veterans Service Representative
Veterans Healthcare Administration
Milwaukee, WI
Assisted veterans in accessing benefits and healthcare services effectively.
Provided guidance on eligibility requirements and application processes for various programs.
Collaborated with multidisciplinary teams to develop individualized service plans for veterans.
Educated veterans on available resources and support options during consultations.
Evaluated performance data and implemented necessary adjustments, resulting in continuous improvement of service delivery to veterans.