Summary
Work History
Education
Skills
Timeline
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Mary Holton

Milwaukee

Summary

Results-driven Human Resources professional with 20+ years of experience in personnel management, recruitment, and operations support. Proven ability to improve processes, strengthen employee engagement, and ensure compliance with policies and regulations. Strong communicator dedicated to supporting organizational success and delivering excellent service.

Work History

Personnel Specialist (Human Resources)

United States Air Force
  • Managed full-cycle HR functions including recruitment, onboarding, and employee relations
  • Streamlined personnel processes, improving efficiency and data accuracy
  • Advised leadership on staffing and workforce planning strategies
  • Ensured compliance with employment laws and organizational policies
  • Resolved employee concerns to maintain a positive work environment
  • Locations | Multiple

Mission Support Specialist (Program Support)

USAF Recruiting Squadron
  • Coordinated briefings and communication between leadership and stakeholders
  • Processed benefits documentation and managed case workflows
  • Prepared reports, presentations, and official correspondence
  • Built strong relationships through consistent, professional communication

Veterans Service Representative

Veterans Healthcare Administration
  • Assisted veterans in accessing benefits and healthcare services effectively.
  • Provided guidance on eligibility requirements and application processes for various programs.
  • Collaborated with multidisciplinary teams to develop individualized service plans for veterans.
  • Educated veterans on available resources and support options during consultations.
  • Evaluated performance data and implemented necessary adjustments, resulting in continuous improvement of service delivery to veterans.

Education

Bachelor of Arts - Human Resources Management

Concordia University Wisconsin
Mequon, WI

Skills

  • Human Resources Management
  • Employee Relation
  • Performance Management
  • Compensation & Benefits
  • Compliance & Policy Implementation
  • Conflict Resolution
  • Administrative Operations
  • Communication

Timeline

Personnel Specialist (Human Resources)

United States Air Force

Mission Support Specialist (Program Support)

USAF Recruiting Squadron

Bachelor of Arts - Human Resources Management

Concordia University Wisconsin

Veterans Service Representative

Veterans Healthcare Administration

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