Mary Jacobs
Farmington,Arkansas
Summary
Customer-centric, team-oriented Restaurant manager and Franchise Owner. Background includes business operations, financial oversight and marketing. Excellent staff, time and project management skills. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
43
43
years of professional experience
Work History
Owner
Tony’s NY Style Pizza
08.2019 - Current
- Pizza restaurant & bar located in,
- Responsible for all business operations.
Owner
Rocky Mountain Chocolate Factory/Auntie Anne
09.2017 - Current
- Dual franchise retail location in Rogers, Arkansas
- Responsible for planning and directing the operations of this company
- Create policies, set goals and hire staff and prepare work schedules.
Accounts Payable Coordinator
Hill Electric Inc
11.2013 - 09.2017
- Responsible for accuracy and timeliness of payment and reconciliation of vendor accounts
- Maintain vendor accounts by providing assistance with AP procedures, compliance with lien waiver process, proper invoice coding, data entry, check auditing, and on-time pay run cycles.
Church Administrator
Farmington United Methodist Church
11.2007 - 08.2013
- Responsible for all aspects of business office
- Assemble data to produce reports to minister and various committees
- Compose and publish weekly newsletter and provide special information services to congregation
- Monitor financial information including Accounts Payable and Accounts Receivable.
- Created and updated membership rosters, church documents and basic reports.
- Directed administrative and secretarial support for pastors, program directors and volunteers at church.
Operations Specialist
D.A.I. Inc. dba Subway
10.1996 - 01.2004
- HR support to the franchisees such as ads, marketing, PR, and training materials
- Developed Quick Reference Guides, updated Operations Manual, composed procedural and reference documents
- Food Safety expert
- Research specialist
- Liaison between government, company and/or franchisees (ie OSHA, FDA)
- New product development, marketing, legal and operational issues.
J.M.W. Incorporated
01.1988 - 01.1999
- Food Service, Retail:, Operations: responsible for daily operations, supervision and strategic planning for 6 Subway restaurants
- Training, development and motivation of supervisors and employees; composed weekly newsletter; Restaurant Marketing and Public Relations.
Quality Assurance Analyst
United Technologies, Sikorsky Aircraft
01.1980 - 01.1988
- Assessed and monitored processes/deliverables for compliance to contractual requirements and corporate Q.A
- Standards for the U.S
- Navy's "Flight Safety Parts" Program.
Education
Master of Business Administration degree -
University of New Haven
1996
Skills
- Computer Skills:
- Microsoft Office, Power Point, Pro-contractor, Front page (HTML), PCMX
- Inventory Control Processes
- Business Planning
- Accounting Techniques
- Team Development
- Social Media Platforms
- Control of Expenses
- Personnel Management
- Hiring and Onboarding
- Accounting Records
- Proper Food Handling
Timeline
Owner
Tony’s NY Style Pizza
08.2019 - Current
Owner
Rocky Mountain Chocolate Factory/Auntie Anne
09.2017 - Current
Accounts Payable Coordinator
Hill Electric Inc
11.2013 - 09.2017
Church Administrator
Farmington United Methodist Church
11.2007 - 08.2013
Operations Specialist
D.A.I. Inc. dba Subway
10.1996 - 01.2004
J.M.W. Incorporated
01.1988 - 01.1999
Quality Assurance Analyst
United Technologies, Sikorsky Aircraft
01.1980 - 01.1988
Master of Business Administration degree -
University of New Haven
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