Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Johnson

Clinton,AR

Summary

Accomplished LPN Case Manager with a proven track record at the Department of Defense, adept in mental health care and nursing process. Leveraged case management principles and exceptional multitasking abilities to enhance patient outcomes and reduce hospital readmissions. Demonstrates strong problem-solving skills and a commitment to continuous professional development.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

21
21
years of professional experience

Work History

LPN Case Manager

Department of Defense
10.2009 - Current
  • Developed targeted interventions for diverse populations such as geriatric residents or post-surgical rehab clients based on specific needs analysis data gathered during intake assessments.
  • Enhanced patient satisfaction through consistent communication with patients, families, and healthcare providers.
  • Conducted comprehensive assessments and reassessments of 220 patients' needs, adjusting care plans as necessary to optimize health outcomes.
  • Demonstrated adaptability and flexibility in nursing practice, adjusting care strategies as needed to best meet evolving patient needs.
  • Collaborated with interdisciplinary team members, ensuring seamless coordination of care for patients.
  • Contributed valuable insights during interdisciplinary team meetings to optimize overall treatment plan effectiveness for each individual case presented during monthly case reviews.
  • Conducted ongoing assessments of patients'' needs, adjusting care plans as necessary to address changing circumstances or conditions.
  • Implemented quality improvement initiatives based on evidence-based practices, enhancing overall case management effectiveness.
  • Served as a mentor to new case management coordinators, providing guidance and support throughout the onboarding process.
  • Provided education on available resources and support services to empower patients in managing their own health goals.
  • Structured standardized case management processes to comply with regulatory agency statutes and standards.
  • Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
  • Enhanced patient care by coordinating services and resources for optimal case management outcomes.
  • Reviewed and developed intake and discharge planning strategies to encourage client engagement and retention.
  • Developed strong relationships with healthcare providers to ensure patient-centered care was consistently provided.
  • Advocated for patients'' rights, addressing concerns or grievances through effective communication and conflict resolution techniques.
  • Identified potential barriers to successful outcomes, proactively developing action plans to mitigate risks or address challenges.
  • Managed high caseloads, prioritizing tasks and maintaining organized records for timely follow-ups and accurate reporting.
  • Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
  • Leveraged case management tools and conflict management techniques to help interdisciplinary teams achieve optimal outcomes.
  • Collaborated with insurance companies to obtain authorizations for needed services while minimizing out-of-pocket costs for patients.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
  • Monitored patient progress, regularly updating documentation and communicating relevant information to all pertinent stakeholders.
  • Improved patient outcomes with timely interventions and proactive case management solutions.
  • Provided safety planning, crisis intervention and case management to clients.
  • Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Monitored program performance and outcomes for successful delivery of services.
  • Assisted physicians in determining optimal treatment plans based on thorough assessments of patients'' needs and conditions.
  • Provided compassionate end-of-life care to terminally ill patients, alleviating pain, discomfort, and anxiety during their final days.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of nursing case management.
  • Managed complex cases involving multiple comorbidities, ensuring proper care coordination for improved health outcomes.
  • Streamlined care coordination processes by collaborating with multidisciplinary teams to ensure timely and effective care delivery.
  • Facilitated smooth transitions between different levels of care by coordinating services among various healthcare providers.
  • Mentored new hires within the department, sharing knowledge and experiences for their professional growth and success in the role of LPN Case Manager.
  • Evaluated program effectiveness using data-driven metrics; presented findings at organizational meetings to inform continuous improvement efforts.
  • Educated patients on postoperative care instructions, resulting in fewer complications and faster recoveries following surgical procedures.
  • Contributed to increased clinic revenue by effectively promoting ancillary services such as physical therapy or durable medical equipment when appropriate for patient needs.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained client medical history, medication information, symptoms, and allergies.

Forrest Ridge

Long Term Care Facility
08.2016 - 11.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Facilitated smooth transitions from acute care settings to long-term care facilities or home environments.
  • Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
  • Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
  • Reduced medication errors by accurately administering medications and diligently verifying patient information.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
  • Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
  • Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
  • Contributed to continuous quality improvement efforts by identifying areas for potential growth within the nursing practice.
  • Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
  • Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Comforted and counseled patients and families throughout care process.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Supported physicians during examinations and scans to assist with diagnostic procedures.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Administered medications and injections to patients.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Took samples to complete diagnostic and routine assessment tests.
  • Monitored patient health conditions to report changes to assigned physician.
  • Provided patient education on health care issues and prescribed medications.
  • Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.

LPN

Mt St Francis Nursing Center
07.2008 - 10.2009
  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Facilitated smooth transitions from acute care settings to long-term care facilities or home environments.
  • Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
  • Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Reduced medication errors by accurately administering medications and diligently verifying patient information.
  • Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
  • Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
  • Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
  • Contributed to continuous quality improvement efforts by identifying areas for potential growth within the nursing practice.
  • Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Comforted and counseled patients and families throughout care process.
  • Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported physicians during examinations and scans to assist with diagnostic procedures.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Administered medications and injections to patients.
  • Reviewed patient history to verify conditions and current medications.
  • Evaluated patient histories, complaints, and current symptoms.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Took samples to complete diagnostic and routine assessment tests.
  • Monitored patient health conditions to report changes to assigned physician.

CNA

Highlands Lake Center
04.2004 - 06.2008
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Education

Certificate - Practical Nursing

Traviss Technical College
Lakeland, FL

Skills

  • Mental health care
  • Nursing process
  • Time management abilities
  • Multitasking Abilities
  • Care Plan Development
  • Case management principles
  • Clinical assessment
  • Utilization review
  • Healthcare regulations
  • Problem-solving abilities
  • Patient Care
  • Multitasking

Timeline

Forrest Ridge

Long Term Care Facility
08.2016 - 11.2021

LPN Case Manager

Department of Defense
10.2009 - Current

LPN

Mt St Francis Nursing Center
07.2008 - 10.2009

CNA

Highlands Lake Center
04.2004 - 06.2008

Certificate - Practical Nursing

Traviss Technical College

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Mary Johnson