Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mary Kelley

Lone Tree,CO

Summary

Dynamic Sales Leader with a successful track record at Darden Restaurants Inc, recognized for driving client engagement and achieving substantial revenue growth. Expertise in menu planning and client acquisition, coupled with a strong ability to cultivate customer relationships and develop high-performing teams. Proven creativity and adaptability contribute to innovative problem-solving, ensuring exceptional service delivery.

Overview

9
9
years of professional experience

Work History

Private Dining Sales Manager

Darden Restaurants Inc
Lone Tree, CO
06.2020 - Current
  • Engaged prospective clients by delivering comprehensive information on private dining packages.
  • Coached, developed and motivated team to achieve revenue goals. (Annual revenue of $9.3 million.)
  • Coordinated with culinary team to design personalized menus based on client preferences.
  • Elevated customer base engagement to drive consistent sales growth.
  • Exhibited exceptional ability in solving problems swiftly and effectively.
  • Utilized advanced communication skills to engage clients effectively.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Facilitated enhanced sales growth and improved client interaction post-COVID transition.
  • Achieved cost-savings by developing functional solutions to problems.

Sales Manager National Trainer

Darden Restaurants Inc
Lone Tree, CO
01.2018 - 06.2020
  • National Trainer for Darden Restaurants, delivering comprehensive company orientation.
  • Executed strategies to establish the brand presence of Seasons 52 in new markets while surpassing performance metrics.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Established relationships with new clients while maintaining the existing customer base.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Server Pro/Server Team Lead

Darden Restaurants Inc
Lone Tree, CO
01.2016 - 01.2018
  • Guaranteed excellent dining experiences by supervising staff and dining operations.
  • Facilitated the training of team members for efficient food and beverage service.
  • Trained new hires on proper adherence to company policies and procedures for sanitation.
  • Enhanced guest satisfaction through outstanding service.
  • Demonstrated expertise in handling Open Table, Triple Seat as well as platforms like Gather.

Education

Bachelor of Arts - Musical Theater

University of Northern Colorado
Greeley, CO
05-2003

Skills

  • Client acquisition
  • Menu planning expertise
  • Effective negotiation
  • Customer relationship management
  • Creativity and innovation
  • Adaptability and flexibility
  • Multitasking capacity
  • Staff training and development

Accomplishments

  • 2018 to 2024 Diamond Club winner. Recognized as top achiever in sales, earning, and performing restaurant (Schaumburg, IL and Lone Tree, CO).

Timeline

Private Dining Sales Manager

Darden Restaurants Inc
06.2020 - Current

Sales Manager National Trainer

Darden Restaurants Inc
01.2018 - 06.2020

Server Pro/Server Team Lead

Darden Restaurants Inc
01.2016 - 01.2018

Bachelor of Arts - Musical Theater

University of Northern Colorado

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Mary Kelley