Mary King
Spring Hill
Summary
Experienced server with a strong focus on customer satisfaction and sales enhancement. Track record of improving guest experiences through clear communication and teamwork. Proficient in managing time and building relationships in dynamic restaurant environments. Capable of providing accurate service to tables of all sizes, ensuring customer needs are met and loyalty is cultivated.
Overview
4
4
years of professional experience
Work History
Server
Drew's American Grill
Spring Hill
06.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted guests with menu selections and dietary restrictions.
- Supported team members during peak hours to enhance workflow efficiency.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Barista
Dunkin' Donuts
Spring Hill
08.2023 - 03.2024
- Prepared iced and hot beverages to meet customer preferences.
- Assembled and heated food items.
- Interacted with customers at the drive-through and front counter, ensuring satisfaction.
- Collaborated with team members to enhance efficient service.
- Counted cash drawers accurately.
- Provided friendly and courteous service to both customers and co-workers.
- Resolved customer issues by adhering to policies and addressing inquiries.
- Maintained cleanliness of work environment to promote safety and hygiene.
Lifeguard
Buccaneer Bay Waterpark
Spring Hill
03.2022 - 08.2022
- Supervised and ensured the safety of guests across all park areas.
- Monitored bodies of water, slides, and the kiddie pool for hazards.
- Guided guests in the lazy river, enhancing visitor experience.
- Responded to guest questions with professionalism and courtesy.
- Maintained cleanliness by picking up litter throughout the park.
- Conducted regular checks on park equipment for safe operation.
Education
High School Diploma -
Bishop McLaughlin Catholic High School
Spring Hill FL05-2024
Skills
- Customer service
- Attention to detail
- Sales promotion
- Strong work ethic
- Safe food handling
- Menu knowledge
- Communication skills
- Time management
Timeline
Server
Drew's American Grill
06.2024 - Current
Barista
Dunkin' Donuts
08.2023 - 03.2024
Lifeguard
Buccaneer Bay Waterpark
03.2022 - 08.2022
High School Diploma -
Bishop McLaughlin Catholic High School