Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Klikas

Elgin,IL

Summary

Proven leader and efficient team player, demonstrated through a track record of quickly adapting to new roles at Charlie Fox's Pizzeria. Excelled in customer service and cash handling, enhancing customer satisfaction and operational efficiency. Skilled in creating inclusive environments and fostering positive interactions, significantly improving team performance and customer relations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Charlie Fox's Pizzeria
09.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Developed leadership roles to train new employees and keep track of inventory.

Childcare Worker

Wheaton Bible Church
08.2022 - Current
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
  • Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Promoted good behavior with positive reinforcement methods.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Fostered creativity in children through engaging art projects, imaginative playtime, and other stimulating activities.

Cashier

Jewel Osco
02.2020 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Associate of Arts -

Elgin Community College
Elgin, IL
05.2024

High School Diploma -

Saint Charles East High School
Saint Charles, IL
05.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Safe Food Handling
  • Food Running
  • Child Safety
  • Activities Planning
  • Parental Communication
  • Rapport Building
  • Inclusive Environment Creation
  • Age-Appropriate Activities

Certification

  • BASSET Certified
  • Psychological First Aid Certified
  • Mandated Reporter



Timeline

Server

Charlie Fox's Pizzeria
09.2022 - Current

Childcare Worker

Wheaton Bible Church
08.2022 - Current

Cashier

Jewel Osco
02.2020 - 08.2022

Associate of Arts -

Elgin Community College

High School Diploma -

Saint Charles East High School

Similar Profiles

CREATE PROFILE
Mary Klikas