Mary L. Bien
Phoenix,AZ
Summary
Dynamic professional with a proven track record at CIM Group, excelling in customer service and organizational skills. Enhanced office efficiency through innovative digital filing systems and streamlined onboarding processes. Known for adaptability and empathy, fostering strong relationships with clients and colleagues alike. Committed to delivering exceptional results in fast-paced environments.
Overview
39
39
years of professional experience
1
1
Certification
Work History
CLIENT SUCCESS TEAM
Industry Print Solutions
10.2023 - 03.2025
- Managed front desk and multi-line phone systems for a fast-paced family owned printing and embroidery business.
- Streamlined ordering and customer file management, improving office efficiency.
- Provided exceptional customer service and administrative support, enhancing client satisfaction and office productivity.
CORPORATE RECEPTIONIST/Front Office Coordinator
CIM Group
03.2019 - 08.2023
- Efficiently managed front desk and office services for a corporate office with 160+ employees.
- Coordinated scheduling, interview logistics, and employee onboarding.
- Developed a digital filing system, improving office efficiency.
- Handled confidential information, maintaining compliance with privacy policies.
CORPORATE RECEPTIONIST
VEREIT/COLE CAPITAL
08.2017 - 03.2019
- Supported 100+ employees, managing front desk operations and multi-line phone system.
- Enhanced visitor experience by coordinating office security and check-in processes.
- Provided essential administrative support, optimizing team operations.
ELEMENTARY EDUCATOR AND PARENT LIAISON
Peoria Unified School District-Peoria Elementary
08.1986 - 06.2014
- Developed and delivered inclusive lesson plans for 1,000+ students.
- Facilitated parent-teacher conferences and supported student growth through active communication.
- Integrated technology and innovative teaching strategies to enhance learning outcomes
Education
Elementary Education
Illinois Wesleyan University
Bloomington, ILBS in Elementary Education - Elementary Education
Eastern Illinois University
Charleston, IL05-1985
Skills
- Adaptability and flexibility
- Excellent communication skills
- Empathy and active listening
- Time management
- Organizational skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
Certification
Elementary Education Teaching Certificate-State of Arizona, 1985
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CLIENT SUCCESS TEAM
Industry Print Solutions
10.2023 - 03.2025
CORPORATE RECEPTIONIST/Front Office Coordinator
CIM Group
03.2019 - 08.2023
CORPORATE RECEPTIONIST
VEREIT/COLE CAPITAL
08.2017 - 03.2019
ELEMENTARY EDUCATOR AND PARENT LIAISON
Peoria Unified School District-Peoria Elementary
08.1986 - 06.2014
Elementary Education
Illinois Wesleyan University
BS in Elementary Education - Elementary Education
Eastern Illinois University
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