Mary L. Bien
Phoenix,AZ
Summary
Dynamic professional with a proven track record at CIM Group, excelling in customer service and organizational skills. Enhanced office efficiency through a digital filing system and improved employee onboarding processes. Known for adaptability and a friendly demeanor, fostering collaboration and ensuring a positive experience for clients and colleagues alike.
Overview
39
39
years of professional experience
1
1
Certificate
Work History
CLIENT SUCCESS TEAM
Industry Print Solutions
10.2023 - 03.2025
- Managed front desk and multi-line phone systems for a fast-paced family-owned printing and embroidery business.
- Streamlined ordering and customer file management, improving office efficiency.
- Provided exceptional customer service and administrative support, enhancing client satisfaction and office productivity.
CORPORATE RECEPTIONIST/Front Office Coordinator
CIM Group
03.2019 - 08.2023
- Efficiently managed front desk and office services for a corporate office with 160+ employees.
- Managed scheduling, interview coordination, and onboarding processes
- Created a digital filing system that enhanced overall office efficiency.
- Handled confidential information, maintaining compliance with privacy policies.
CORPORATE RECEPTIONIST
VEREIT/COLE CAPITAL
08.2017 - 03.2019
- Supported 100+ employees, managing front desk operations and multi-line phone system.
- Enhanced visitor experience by coordinating office security and check-in processes.
- Provided essential administrative support, optimizing team operations.
ELEMENTARY EDUCATOR AND PARENT LIAISON
Peoria Unified School District-Peoria Elementary
08.1986 - 06.2014
- Developed and delivered inclusive lesson plans for 1,000+ students.
- Facilitated parent-teacher conferences and supported student growth through active communication.
- Utilized technology and creative instructional methods to improve student engagement and academic achievement.
Education
BS in Elementary Education - Elementary Education
Eastern Illinois University
Charleston, IL05-1985
Elementary Education
Illinois Wesleyan University
Bloomington, Illinois12-1981
Skills
- Adaptability and flexibility
- Excellent communication skills
- Empathy and active listening
- Time management
- Organizational skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
Certification
Elementary Education Teaching Certificate-State of Arizona, 1985
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Optimism isn't denying
the storm.
It's knowing you
can handle it.
You'll face it.
You'll weather it.
Because that's what
badasses do.
Kara Goldin, creator of HINT water, ASU-Kappa Kappa Gamma
Timeline
CLIENT SUCCESS TEAM
Industry Print Solutions
10.2023 - 03.2025
CORPORATE RECEPTIONIST/Front Office Coordinator
CIM Group
03.2019 - 08.2023
CORPORATE RECEPTIONIST
VEREIT/COLE CAPITAL
08.2017 - 03.2019
ELEMENTARY EDUCATOR AND PARENT LIAISON
Peoria Unified School District-Peoria Elementary
08.1986 - 06.2014
BS in Elementary Education - Elementary Education
Eastern Illinois University
Elementary Education
Illinois Wesleyan University
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