Mary Lambie
Matteson,IL
Summary
To use the skills and education, obtained over the years, to succeed at the highest level possible and be part of a great team working in client services. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
29
29
years of professional experience
Work History
Accounting Associate
King Heating & Cooling
03.2012 - Current
- Dispatcher/Accounting assistant/Finance Department/Rebate specialist
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Salon Coordinator -Front Desk
Lisa Thomas Salon
07.2011 - 03.2012
- Customer Sales/Service Rep
- Improved salon efficiency by streamlining appointment scheduling and client management processes.
- Enhanced customer satisfaction with prompt and courteous service at the front desk.
- Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
- Coordinated staff schedules, optimizing team productivity and minimizing labor costs.
- Trained new employees in salon procedures, contributing to a cohesive and efficient team environment.
Customer Service Dept.
Colyer Sign Co.
01.2001 - 01.2009
- Accounts Payable
Customer Service
Darling International/Torvac
01.1995 - 01.2000
- Dispatch Dept./Accounts Payable
Education
Real Estate Agent -
Real Estate Agent
Orland Park, ILBachelors of Accounting -
University of Phoenix
Phoenix, AZ01.2020
Paralegal Courses - Law (Pre-Law)
South Suburban College of Cook County
South Holland, IL01.2001
Associate of Science/Business Degree -
Moraine Valley Community College
Palos Heights, IL01.1998
Skills
- Account Management
- Payment Acceptance
- System Updates
- Account Updating
- Organization
- Complaint Handling
- Customer Support
- Critical Thinking
- Problem Solving
- Multitasking
- Computer Literacy
- Adaptability
- Attention to Detail
- Written Communication
- Positive Attitude
References
- References available upon request
Extracurricular Activities
- Family Racing Business/Driver Development program
- Real Estate
- Fitness
- Raising honeybees
- Masters of Accounting program
Timeline
Accounting Associate
King Heating & Cooling
03.2012 - Current
Salon Coordinator -Front Desk
Lisa Thomas Salon
07.2011 - 03.2012
Customer Service Dept.
Colyer Sign Co.
01.2001 - 01.2009
Customer Service
Darling International/Torvac
01.1995 - 01.2000
Real Estate Agent -
Real Estate Agent
Bachelors of Accounting -
University of Phoenix
Paralegal Courses - Law (Pre-Law)
South Suburban College of Cook County
Associate of Science/Business Degree -
Moraine Valley Community College
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