Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Mary Laster

Wixom,MI

Summary

Proactive and dedicated, I excelled at Applebee's Neighborhood Grill & Bar, enhancing guest experiences by leveraging exceptional customer service and a strong work ethic. Skilled in cash handling and high-volume dining, I significantly contributed to sales growth through effective upselling and service prioritization, fostering loyal customer relationships and maintaining high cleanliness standards.

Overview

8
8
years of professional experience

Work History

Server

Applebee's Neighborhood Grill & Bar
08.2016 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

High School Diploma -

Walled Lake Western
Walled Lake
06-2017

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • Safe Food Handling
  • Service prioritization
  • High-volume dining

Additional Information

I am also well versed in Procreate and Adobe Photoshop, a skilled artist, avid reader and writer, and would love to be part of your team!

Timeline

Server

Applebee's Neighborhood Grill & Bar
08.2016 - 03.2024

High School Diploma -

Walled Lake Western

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Mary Laster