Mary L. Bright
Huntsville,AL
Summary
Supported restaurant operations with over 20 years of experience in customer service and management.,Assisted teams of over 20 employees in addressing customer concerns, managing schedules, overseeing inventory, handling cash, and processing bank deposits.,Utilized computer skills to facilitate effective communication and problem-solving.,Pursuing GED while seeking remote full-time or part-time roles in customer service, call center, dispatch, or administrative support.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
Taco Bell
Huntsville, AL
- Led teams of 20+ employees.
Restaurant Manager
Pizza Hut
Huntsville, AL
- Led teams of 20+ employees.
- Provided exceptional customer service and resolved issues.
- Managed scheduling, inventory, cash reconciliation, and bank deposits.
- Maintained efficient daily operations.
Restaurant Manager
Hardee's
Huntsville, AL
01.1996 - 01.2007
- Led teams of 20+ employees.
- Provided exceptional customer service and resolved issues.
- Managed scheduling, inventory, cash reconciliation, and bank deposits.
- Maintained efficient daily operations.
Restaurant Manager
Little Caesars
Huntsville, AL
01.1995 - 01.1996
- Led teams of 20+ employees.
- Provided exceptional customer service and resolved issues.
- Managed scheduling, inventory, cash reconciliation, and bank deposits.
- Maintained efficient daily operations.
Education
11th Grade Education - undefined
Skills
- Led remote customer service initiatives through phone and email support
- Directed team efforts to foster a collaborative environment
- Resolved complex customer issues with strategic problem-solving techniques
- Supervised scheduling to maximize resource utilization
- Administered inventory management processes to improve stock control
- Oversaw cash handling procedures to ensure accuracy and compliance
- Managed bank deposits to maintain financial integrity
- Leveraged computer systems for efficient data processing
Timeline
Restaurant Manager
Hardee's
01.1996 - 01.2007
Restaurant Manager
Little Caesars
01.1995 - 01.1996
11th Grade Education - undefined
Restaurant Manager
Pizza Hut
Restaurant Manager
Taco Bell