Mary Louise Ditol
West Covina,CA
Summary
I am Mary Louise Ditol, a motivated and adaptable 21-year-old with a strong background in both Filipino and English. I excel in fast-paced environments and perform well under pressure. I thrive in team environments but I am also capable of working independently when required. With experience in both labor and service roles, my bubbly and customer-focused personality makes me well-suited for positions in customer service and beyond.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Junbi
Rowland Heights
11.2024 - Current
- Oversaw daily store operations, including staff scheduling, payroll processing, and shift supervision. Managed inventory control, supply ordering, and vendor coordination to ensure consistent product availability. Trained and mentored new employees, fostering a positive and efficient team environment. Supported upper management with sales reporting and process improvement initiatives.
Server & Bobarista
Ten Ren’s Tea Time/ Green Shaker by Ten Ren
Diamond Plaza, City of Industry
09.2024 - Current
- Managed front-of-house operations, including greeting and seating guests, taking orders, and providing attentive customer service.
CNA Externship
Imperial Health Care Center
La Mirada, CA
10.2025 - 10.2025
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness of patient areas, adhering to infection control protocols.
- Documented patient care accurately in electronic health records, enhancing communication among staff.
Shift Leader
Baskin Robbins
Nogales
09.2022 - 09.2024
- Started as a crewmember and worked up to a shift leader within a few months and gained many customer service skills. I also managed the store’s social media account and trained numerous coworkers.
Education
High School -
Nogales High School
La Puente06-2023
Associate of Arts - Kinesiology
Mt. San Antonio College
Walnut12-2025
Certificate - Certified Nursing Assistannt
Lifes Good Learning College
La Habra, CA10-2025
Skills
- Proficient communicator
- Excellent & friendly customer service
- Accurate cash handling
- Mathematical skills
- Organization skills
- Attention to detail
- Social Media director
- Trainer & Leadership skills
Certification
- CNA - Certified Nurse Assistant
LANGUAGES
Fluent in both English and Tagalog
Timeline
CNA Externship
Imperial Health Care Center
10.2025 - 10.2025
Assistant Manager
Junbi
11.2024 - Current
Server & Bobarista
Ten Ren’s Tea Time/ Green Shaker by Ten Ren
09.2024 - Current
Shift Leader
Baskin Robbins
09.2022 - 09.2024
High School -
Nogales High School
Associate of Arts - Kinesiology
Mt. San Antonio College
Certificate - Certified Nursing Assistannt
Lifes Good Learning College