Dedicated and empathetic Medical Assistant offering 22 years experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients and peers alike through excellent communication and interpersonal skills.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Cedars-Sinai Medical Network Services
Beverly Hills, CA
12.2012 - Current
Conduct venipuncture, EKGs, ear lavage, orthostatic blood pressure checks, administer injections and medications under physician supervision, perform wound care, dressing changes, urinalysis, and suture removal.
Educate patients about medications, procedures and physician's instructions.
Relay messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Schedule appointments for patients via phone and in person.
Interview and engage patients to obtain medical history, chief complaints and vital signs.
Prepare treatment rooms for patients by cleaning surfaces and restocking supplies.
Contact pharmacies to submit and refill patients' prescriptions.
Secure patient information and maintain patient confidence by completing and safeguarding medical records.
Assess, document and monitor vital signs for patients within outpatient setting.
Maintain inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborate with local pharmacies to resolve and clarify issues with patient medication.
Superuser, ability to navigate Epic, and offer aid to colleagues in need of help with EHR.
Preceptor, the ability to train new onboarding staff to company protocols and guidelines.
Trained in clinical call team triaging incoming calls and delegating messages to the appropriate provider.
Manage high-volume provider in-baskets in a timely manner in order to avoid delays in patient care.
Medical Assistant
Brand Surgical Institute
Glendale, CA
02.2009 - 05.2012
Assisted the surgeon with post-surgical visits.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Organized charts, documents and supplies to maintain team productivity.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Conducted EKGs, and prepared Barium swallow.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
I organized patient charts before each day's clinic sessions began, and confirmed appointments. ass
Medical Assistant
Bruce McLucas , MD
Westwood, CA
03.2008 - 11.2008
Assisted the physician with Pap smears, colposcopy, LEEP, and cervical biopsy procedures.
I conducted venipuncture, EKGs, checked the tibial pulse on post-embolization surgery patients using Vascular Doppler, NSTs for obstetric patients, urinalysis, checked glucose levels with a glucometer, and sent out specimen lab samples.
Instrument sterilization with the use of an autoclave.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Measured vital signs and took medical histories to prepare patients for examination.
Organized patient charts before each day's clinic sessions began.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Medical Assistant
Maternity Center of Vermont
Los Angeles, CA
06.2007 - 03.2008
New obstetric patient intake.
Conducted venipuncture, urinalysis, administered vaccines, and sent out specimen lab samples.
Assisted the physician with pap smear.
Kept facility stocked with necessary supplies, equipment and instruments.
Cleaned and maintained medical equipment following procedures and standards.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Scheduled appointments for patients via phone and in person.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Incorporated outside records into charts and EHR.
Medical Assistant
Santa Ana Clinica de La Mujer
Los Angeles, CA
06.2003 - 05.2007
New obstetric patient intake.
Conducted venipuncture, urinalysis, administered vaccines, medication injection, and sent out specimen lab samples.
Assisted the physician with pap smear, colposcopy, LEEP and cervical biopsy.
Kept facility stocked with necessary supplies, equipment and instruments.
Cleaned and maintained medical equipment following procedures and standards.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Scheduled appointments for patients via phone and in person.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Incorporated outside records into charts and EHR.
Education
Medical Assistant -
American Career College
Los Angeles, CA
06.2003
High School Diploma -
Manual Arts Senior High School
Los Angeles, CA
06.1999
Skills
Professional bedside manner
Documentation procedures
Wound care and irrigation
HIPAA compliance
Charting expertise
Certified in Basic Life Support (BLS)
Phlebotomy
Understand mobility assistance needs
Fluent in Spanish
Patient scheduling
Specimens collection and processing
Knowledgeable in Epic EMR
Electrocardiography (EKG)
Data entry
Adaptability
Team work oriented
Restocking lab supplies
Medical terminology knowledge
Knowledgeable in processing injectable referrals
Timeline
Medical Assistant
Cedars-Sinai Medical Network Services
12.2012 - Current
Medical Assistant
Brand Surgical Institute
02.2009 - 05.2012
Medical Assistant
Bruce McLucas , MD
03.2008 - 11.2008
Medical Assistant
Maternity Center of Vermont
06.2007 - 03.2008
Medical Assistant
Santa Ana Clinica de La Mujer
06.2003 - 05.2007
Medical Assistant -
American Career College
High School Diploma -
Manual Arts Senior High School
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