Mary Makepeace
Benton,AR
Summary
Results-driven Store Manager with expertise in customer service, inventory management, and team leadership. Proven track record of optimizing operations and enhancing sales through effective training and conflict resolution.
Overview
10
10
years of professional experience
Work History
Store Manager
Circle K
Benton, AR
04.2023 - Current
- Supervised daily store operations, ensuring compliance with company policies.
- Trained and mentored staff, enhancing customer service skills and product knowledge to improve customer satisfaction.
- Implemented promotional displays, increasing sales and customer engagement during key shopping periods.
- Managed inventory levels, coordinating efficient stock replenishment.
- Oversaw inventory management through cycle counts and audits, ensuring accurate stock levels and minimizing shrinkage.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
Project Manager
Heritage House Inn
Little Rock, AR
07.2019 - 05.2020
- Monitored the progress of construction projects ensuring quality control standards were met.
- Monitored progress of construction activities making sure deadlines were met.
- Coordinated with subcontractors to facilitate project execution and compliance.
- Coordinated with inspectors, and other specialists throughout the duration of the project.
- Ensured compliance with local building codes and safety regulations.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding, all types of flooring installation to include removal, repairing, replacing subfloor, floor joists, and foundation repairs.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Assisted electrical, plumbing and carpentry teams with completing skilled work.
Construction Supervisor and specialist
FEMA/CTEH Big Rock HVAC
bryant , AR
09.2016 - 06.2018
- Spearheaded full-cycle construction processes, including quality assurance, as-built drawing creation, scope submissions, change requests and orders, architect supplemental instructions, closeouts and punch lists.
- Supervised crew to facilitate top quality and achievement of project milestones.
- Supervised daily construction activities and ensured compliance with safety regulations.
- Conducted site inspections to monitor progress and enforce quality standards.
- Coordinated project schedules and allocated resources effectively among teams.
Education
Bachelor of Science - Criminal Justice
Strayer University
Little Rock, AR08-2026
Skills
- Inventory management
- Operational oversight
- Sales optimization
- Retail sales strategies
- Promotional strategies
- Loss prevention
- Quality assurance
- Customer service
- Staff onboarding
- Staff supervision
- Team leadership
- Employee retention strategies
- Leadership development
- Conflict resolution
Accomplishments
- Store Manager of the year- 2026
- Regional Image Day winner-2026
- Ambassador Trip recipient-2025
Timeline
Store Manager
Circle K
04.2023 - Current
Project Manager
Heritage House Inn
07.2019 - 05.2020
Construction Supervisor and specialist
FEMA/CTEH Big Rock HVAC
09.2016 - 06.2018
Bachelor of Science - Criminal Justice
Strayer University