Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Carmen Marquez Lugo

Richmond,TX

Summary

Physician specialized in Cardiology and Internal Medicine, with 27 years of professional experience in Venezuela. Focused on preventive medical care and significantly contributing to community well-being. Certified Medical Assistant in the United States, with 8 years of proven experience in providing high-quality medical care, demonstrating solid clinical, administrative, and communication skills. Committed to patient care with excellence and compassion, capable of working autonomously and in teams, efficiently prioritizing tasks. Outstanding performance history, both individually and within teams and organizations, supporting the ability to positively contribute in any work environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Legacy Community Health
08.2022 - Current
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests
  • Liaised with patients and addressed inquiries, appointment requests, and billing questions
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients
  • Completed EKGs and other tests based on patient presentation in the office.

Certified Medical Assistant

Clinica Hispana Sagrada Familia.
11.2021 - 06.2022
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Supervising Agent

American Income Life Insurance Company
05.2020 - 11.2021
  • Advised customers about new products and assisted customers in determining the best product for their needs
  • Presented feedback to management on customer service trends and improvement areas
  • Evaluated client risk profiles to recommend appropriate insurance coverage options tailored to their specific needs
  • Devised and implemented processes and procedures to streamline operations
  • Maintained detailed records of all transactions, complying with regulatory requirements and promoting transparency within the agency
  • Established a culture of continuous learning within the agency, promoting professional development and career growth opportunities for team members.

Certified Medical Assistant

Physician Of Katy
04.2020 - 09.2020
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests
  • Performed medical records management, including filing, organizing, and scanning documents.

Pharmacy Associate

Walmart Pharmacy
07.2018 - 08.2019
  • Facilitated smooth transitions among shifts by thoroughly documenting daily activities and issues encountered during shift handoffs
  • Provided consultations and answered inquiries from patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use
  • Assisted customers with selecting cost-effective medications in line with health coverage
  • Provided essential administrative support to pharmacists, including managing insurance claims and coordinating communication with healthcare providers.

Certified Medical Assistant

Royal Oak Medical Home And Wellness Clinic
01.2019 - 04.2019
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests
  • Performed medical records management, including filing, organizing, and scanning documents.

Professional Patient

Miami Dade College Medical Campus
09.2017 - 10.2017
  • Exercised leadership capabilities by successfully motivating and inspiring others
  • Worked well in a team setting, providing support and guidance
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Certified Medical Assistant

General Consulate Of Mexico In Miami.
04.2017 - 10.2017
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care
  • Collected and documented patient medical information such as blood pressure and weight
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Assistant Volunteer of Health Science Department

Miami Dade College Medical Campus
03.2017 - 10.2017
  • Assessed volunteer skills and interests to ensure appropriate placement within the organization, optimizing individual strengths
  • Provided administrative support to department leads to help organize events and fundraisers
  • Led group discussions and activities to meet different community needs
  • Coordinated with different service providers to meet clients' individual needs.

Cardiologist and Internist

Endocrine Metabolic Disease Center Dr. Felix Gomez
11.2014 - 10.2015
  • Recommended positive lifestyle changes to reduce patient's risk of heart disease
  • Delivered attending and consultation services to patients to diagnose and treat cardiology conditions
  • Optimized patient care through ongoing collaboration with referring physicians, ensuring seamless coordination of services across specialties.

Cardiologist and Internist

UNISARE
10.2014 - 10.2015
  • Delivered attending and consultation services to patients to diagnose and treat cardiology conditions
  • Collaborated with colleagues and other staff to develop policies and procedures for cardiac care
  • Educated patients on risk factors for serious disease such as diet and activity level.

Cardiologist and Internist

Ambulatory Surgery Center Mother Mary of St. Joseph
11.2008 - 10.2015
  • Optimized patient care through ongoing collaboration with referring physicians, ensuring seamless coordination of services across specialties
  • Educated patients on risk factors for serious disease such as diet and activity level
  • Improved patient outcomes by implementing evidence-based treatment plans and regularly monitoring progress
  • Delivered attending and consultation services to patients to diagnose and treat cardiology conditions
  • Utilized advanced imaging techniques, such as cardiac MRI, for accurate diagnosis of complex cases leading to targeted treatments.

Clinical Cardiologist. Internal Medicine Physician

CESCARDIM
01.2008 - 05.2013
  • Recommended positive lifestyle changes to reduce patient's risk of heart disease
  • Delivered attending and consultation services to patients to diagnose and treat cardiology conditions.

Clinical Cardiologist

University Hospital of Maracaibo
01.2008 - 09.2011
  • Made patient rounds, observed conditions of patient, and notified medical care team of changes to health status of patients under care
  • Stayed up-to-date on industry advancements through continuing education courses and participation in professional organizations, enhancing clinical skills and knowledge base
  • Utilized advanced imaging techniques, such as cardiac MRI, for accurate diagnosis of complex cases leading to targeted treatments
  • Mentored medical students and residents in cardiology, fostering a supportive learning environment and promoting professional growth
  • Conducted cardiac catheterization procedures to diagnose cardiovascular conditions
  • Managed patients' conditions before, during, and after cardiac surgery
  • Diagnosed heart conditions through procedures such as catheterizations and echocardiography
  • Educated patients on risk factors for serious disease such as diet and activity level.

Education

Master of Science -

Regional Institute For Research And Study of Cardiovascular Diseases
Venezuela
05.2007

Internal Medicine -

University of Zulia
Venezuela
05.2004

Medical Surgeon: General Physician -

University of Zulia
Venezuela
07.1997

Skills

  • Clinical skills

  • Vital signs measurement

  • Phlebotomy

  • Medication administration

  • Procedural assistance

  • Appointment scheduling

  • Medical records management

  • Computer skills

  • Proficiency in medical software

  • Effective communication

  • Active listening

  • Patient-centered focus

  • Teamwork

  • Bilingualism

  • Cultural competence

  • Basic Life Support (BLS) certification

Certification

  • CCMA - Certified Clinical Medical Assistant, 09/01/23
  • First Aid/CPR Certified
  • Insurance License. Life And Health Ins TX-LAH25, Texas Department of Insurance - American Income Life, 04/01/21

Timeline

Certified Medical Assistant

Legacy Community Health
08.2022 - Current

Certified Medical Assistant

Clinica Hispana Sagrada Familia.
11.2021 - 06.2022

Supervising Agent

American Income Life Insurance Company
05.2020 - 11.2021

Certified Medical Assistant

Physician Of Katy
04.2020 - 09.2020

Certified Medical Assistant

Royal Oak Medical Home And Wellness Clinic
01.2019 - 04.2019

Pharmacy Associate

Walmart Pharmacy
07.2018 - 08.2019

Professional Patient

Miami Dade College Medical Campus
09.2017 - 10.2017

Certified Medical Assistant

General Consulate Of Mexico In Miami.
04.2017 - 10.2017

Assistant Volunteer of Health Science Department

Miami Dade College Medical Campus
03.2017 - 10.2017

Cardiologist and Internist

Endocrine Metabolic Disease Center Dr. Felix Gomez
11.2014 - 10.2015

Cardiologist and Internist

UNISARE
10.2014 - 10.2015

Cardiologist and Internist

Ambulatory Surgery Center Mother Mary of St. Joseph
11.2008 - 10.2015

Clinical Cardiologist. Internal Medicine Physician

CESCARDIM
01.2008 - 05.2013

Clinical Cardiologist

University Hospital of Maracaibo
01.2008 - 09.2011

Master of Science -

Regional Institute For Research And Study of Cardiovascular Diseases

Internal Medicine -

University of Zulia

Medical Surgeon: General Physician -

University of Zulia
Mary Carmen Marquez Lugo