Mary Martin
Houston,OH
Summary
Professional and energetic are the words my peers use to describe me. Forward-thinking and hardworking, with a communication style aimed at increasing customer engagement and satisfaction. I delegate responsibilities, supervise day-to-day operations, and consistently establish and achieve business and profit objectives. I am looking for better opportunities as I develop my education. I appreciate the time you took to read this, and I hope you will consider allowing me to be a part of your team.
Overview
4
4
years of professional experience
Work History
Automotive Parts Specialist
Oreilly Auto Pats
Troy, OH
12.2023 - Current
- Maintained parts system with current order and sales data.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Performed periodic physical inventories to reconcile discrepancies between actual stock levels and those recorded in the system.
Assistant Manager
Valvoline Instant Oil Change
Troy, OH
11.2021 - 11.2023
- Delegated tasks to appropriate staff members for optimum productivity
- Monitored and documented team success through regular performance evaluations
- Handled escalating problems to improve customer relations, maintain brand loyalty, and recapture lost revenue opportunities.
Wendy's Manager
Huber Heights
OH
10.2020 - 09.2021
- Kept up-to-date knowledge of all aspects of operations
- Checked out employees and counted drawers at the end of each shift, as well as managed money
- Dealt with customer service issues as they arose
- Gave management feedback on employee performance and training requirements
- Created and managed schedules to ensure that required areas were covered and that customer service demands were met
- Oversaw staff meetings for a team of ten people to communicate sales directives.
Education
Bachelors of Science in Business -
University of Phoenix
01.2026
Some College (No Degree) - Nursing
Edison State Community College
Piqua, OHSome College (No Degree) - Nursing
Oral Roberts University
Oklahoma City, OKSkills
- Operations Management
- Employee scheduling
- Task delegation
- Budget Assistance
- 609 Certified
- 3 years automotive experience
Timeline
Automotive Parts Specialist
Oreilly Auto Pats
12.2023 - Current
Assistant Manager
Valvoline Instant Oil Change
11.2021 - 11.2023
Wendy's Manager
Huber Heights
10.2020 - 09.2021
Bachelors of Science in Business -
University of Phoenix
Some College (No Degree) - Nursing
Edison State Community College
Some College (No Degree) - Nursing
Oral Roberts University