Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Mary McNaughton

Millbrook,AL

Summary

Determined graduate educated in Computer Science and Cyber Security looking for related experience. Willing to listen and learn and assist in finding practical, actionable solutions for current needs. Known for commitment to balancing productivity and client satisfaction. Polite and attentive, offering excellent customer service, organization and time management skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Head Clerk/Cashier

Adams Drugs
Wetumpka, AL
01.2023 - Current
  • Trained new clerks on company procedures, policies, and regulations.
  • Resolved customer complaints promptly and professionally.
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Ensured compliance with HIPPA standards.
  • Contacted customers regarding account updates and potential problems.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.
  • Collected and entered data into system, maintaining complete confidentiality and accuracy.

Research Intern (Telework)

NextFlex
San Jose, CA
03.2022 - 07.2022
  • Researched new features and functionality that can be implemented into a LMS system.
  • Researched and recommended hardware and software.
  • Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.
  • Submitted recommendations regarding appropriate LMS selection.

Education

Associate of Applied Science - Computer Science (Cyber Security)

Snead State Community College
Boaz, AL
01-2024

Some College (No Degree) -

Central Alabama Community College
Alexander City, AL

Skills

  • Staff Training
  • Database Entry
  • Information Security
  • Research
  • Verbal and Writing Communication
  • Telephone Etiquette
  • Customer Satisfaction
  • Handling Payments
  • 5S workplace organization
  • Visual management
  • Problem solving
  • Continuous improvement

Certification

  • CompTIA Security+
  • CompTIA Pentest+
  • CompTIA Network Vulnerability Assessment Professional
  • Computer Technician - Short term Certificate Snead State Community College
  • Cybersecurity - Short term Certificate Snead State Community College
  • Web Technology - Short term Certificate Snead State Community College

Accomplishments

  • Computer Science Scholarship Snead State Community College

References

References available upon request.

Timeline

Head Clerk/Cashier

Adams Drugs
01.2023 - Current

Research Intern (Telework)

NextFlex
03.2022 - 07.2022

Associate of Applied Science - Computer Science (Cyber Security)

Snead State Community College

Some College (No Degree) -

Central Alabama Community College

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Mary McNaughton