Mary Mueller

Walgreens

Wauconda, Illinois

01.2008 - 02.2016

Ensured that all areas of the retail floor were properly stocked throughout each shift.
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion
.
Resolved customer complaints in a professional manner.
Answered incoming phone calls from customers regarding product availability or store locations.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Provided excellent customer service by helping customers locate items they were looking for.
Assisted customers with locating merchandise within the store.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Recommended, selected, located, and obtained products to meet customer needs.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Maintained cleanliness and presentation of stock room and production floor.
Answered phone calls to assist customers with questions and orders.