Mary Mullins
Fairbanks,AK
Summary
Experienced bartender with a passion for customer interaction and a proven track record in the bar industry. Committed to continuing my journey in this field.
Overview
8
8
years of professional experience
Work History
Bartender
Sportsmans Lounge
Enterprise, AL
02.2020 - 05.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Trained new bartenders on drink preparation and upselling techniques.
Insurance Agent
GEICO
Fredericksburg, VA
05.2016 - 01.2020
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Generated reports detailing sales activities, client interactions, and progress towards goals.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
Education
High School Diploma -
Penn Foster High School
Fredericksburg, VA02-2012
Skills
- Food Running
- Food Service
- Beverage Preparation
- Health codes compliance
- Menu Memorization
- Suggestive Selling
- Payment Processing
- Responsible Alcohol Service
- Team training and development
- New Hire Training
- Outgoing Personality
- Cash and credit transactions
- Able to stand 12 hours
- Identification verification
- Order Management
Timeline
Bartender
Sportsmans Lounge
02.2020 - 05.2024
Insurance Agent
GEICO
05.2016 - 01.2020
High School Diploma -
Penn Foster High School
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