Mary Newman

• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Engaged with customers to effectively build rapport and lasting relationships.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Educated clients on current promotional offerings and products using persuasive selling tactics.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.

Worked with Transportation Departments of major Corporations in Minneapolis, Minnesota. Contracted business to move on the railroad throughout the United States. Dealt with over $20 million in revenue for the company. Developed innovative sales techniques to increase revenues.