Mary Peters
Dothan
Summary
Hardworking, knowledgeable individual who is determined to help others and do work as for the Lord. Enthusiastic individual who thrives in energetic, social environments. Individual who has a willingness and a love of learning and experiences.
Overview
2
2
years of professional experience
Work History
Hostess
Ate Track Bar & Grill
Cartersville
02.2024 - 12.2024
- Set up patio, work station, and dining room before opening; i.e: arranged chairs and tables, set up umbrella tables, plugged in all lights, etc…
- Greeted guests and gathered information to determine whether to seat them promptly or put them on the waiting list, then (if able to sit), sat them according to the seating chart, and provided menus and silverware.
- Maintained ample silverware supply and clean menus.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Monitored dining area to assess server capacity and estimate wait times.
- Notified servers and managers of large groups to prepare seating.
- Maintained contact with kitchen and serving-staff to properly handle dining details and address concerns.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Accurately recorded customer information into reservation system.
- Updated guests on any changes with waiting status.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Built positive relationships with other front-of-house and kitchen staff.
- Answered the phone to provide dining information.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Accommodated to guests with elderly or disabled and/or special needs members in their group to provide a comfortable dining experience.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Developed long-term relationships with guests which helps increase opportunities for repeated business.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Maintained a clean work station, bathroom, and dining room in accordance to health regulations.
- Ensured compliance with health and safety regulations at all times.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Assisted servers and food runners when needed (if another host was present and able to stay up front).
- Busted and cleaned tables and chairs and re-arranged them once guests had left.
- Performed closing tasks; i.e: swept, mopped, restocked bathroom supplies, deep cleaned bathroom and work station, took out trash, unplugged lights, etc…
Vr, Coding & Robotics After-school Teacher
VR Orlando Coding & Robotics
Orlando
09.2023 - 12.2023
- Attended mandatory trainings on equipment maintenance and overall lesson plans for the school year prior to starting.
- Maintained equipment; i.e: VR headsets, Computers, Robots, iPhone, and multiple accessories.
- Organized and set up classrooms in preparation for lessons.
- Taught students a variety of lessons with equipment along with proper care for it.
- Utilized educational technology to create interactive learning experiences.
- Encouraged critical thinking and problem-solving through project-based learning.
- Encouraged children to try and experiment with new things to expand learning experiences.
- Facilitated small group activities to help foster student collaboration skills.
- Fostered a culture of respect, curiosity, and enthusiasm for learning among students.
- Provided emotional support to children struggling with social or academic difficulties.
- Remained calm and patient in student interactions to support individual growth and development.
- Developed and enforced classroom rules to maintain order and promote positive behavior.
- Attended frequent meetings throughout the school year to ensure equipment maintenance and understanding of upcoming lesson plans
Retail Sales Associate & Cashier
Bath & Body Works
Orlando
05.2023 - 09.2023
- Greeted guests and informed them on the days promotions and new scents.
- Demonstrated product features and provided product information to guests.
- Offered suggestions for additional items that may of interest to guests.
- Answered any questions on products or promotional material and assisted in meeting guests shopping needs.
- Kept informed about new products arriving to the store on a regular basis.
- Handled guests complaints in a professional manner.
- Maintained company standards through proficiency in sales and reaching sales quota in professional manner.
- Followed company/store policies, rules and procedures to promote company goals and maintain safety.
- Maintained an orderly store environment through continuous checking on guests and restocking and re-arranging of products.
- Answered phone calls to assist guests with questions and orders.
- Provided a quick and easy checkout through familiarity with our computer system and cash register procedures.
- Performed Cashier duties such as ringing up sales, processing all types of payments, and issuing receipts.
- Promoted our rewards program, informed new guests of the benefits and signed them up and signed in returning guests.
- Processed returns and exchanges of merchandise in accordance to company/store policies.
- Performed By-Online-Pickup-In-Store (BOPIS) Procedures.
- Maintained orderly lines for checkout.
- Bagged or packaged purchases and wrapped gifts.
- Assisted on training new employees on company/store procedures and conduct as a salesperson.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Retail Sales Associate & Cashier
Bath & Body Works
Dothan
12.2022 - 03.2023
- Greeted guests and informed them on the days promotions and new scents.
- Demonstrated product features and provided product information to guests.
- Offered suggestions for additional items that may of interest to guests.
- Answered any questions on products or promotional material and assisted in meeting guests shopping needs.
- Kept informed about new products arriving to the store on a regular basis.
- Handled guests complaints in a professional manner.
- Maintained company standards through proficiency in sales and reaching sales quota in professional manner.
- Followed company/store policies, rules and procedures to promote company goals and maintain safety.
- Maintained an orderly store environment through continuous checking on guests and restocking and re-arranging of products.
- Answered phone calls to assist guests with questions and orders.
- Provided a quick and easy checkout through familiarity with our computer system and cash register procedures.
- Performed Cashier duties such as ringing up sales, processing all types of payments, and issuing receipts.
- Promoted our rewards program, informed new guests of the benefits and signed them up and signed in returning guests
- Processed returns and exchanges of merchandise in accordance to company/store policies.
- Performed By-Online-Pickup-In-Store (BOPIS) Procedures.
- Maintained orderly lines for checkout.
- Bagged or packaged purchases and wrapped gifts.
- Assisted on training new employees on company/store procedures and conduct as a salesperson.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
Ridgecrest Christian School
Dothan, Alabama05-2022
Timeline
Hostess
Ate Track Bar & Grill
02.2024 - 12.2024
Vr, Coding & Robotics After-school Teacher
VR Orlando Coding & Robotics
09.2023 - 12.2023
Retail Sales Associate & Cashier
Bath & Body Works
05.2023 - 09.2023
Retail Sales Associate & Cashier
Bath & Body Works
12.2022 - 03.2023
High School Diploma -
Ridgecrest Christian School