Mary Pleiman
Harrison,OH
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
Overview
34
34
years of professional experience
Work History
Bank Teller
Emery Federal Credit Union
05.2022 - Current
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Shipping/Receiving Clerk
Hubert Company
06.1998 - 08.2020
- Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
- Trained new team members on company policies, procedures, and best practices in shipping and receiving operations.
- Contributed to meeting business targets through efficient handling of high-volume shipments during peak seasons.
- Kept up-to-date with industry regulations and trends, ensuring compliance with shipping requirements and staying informed on best practices.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Cook/Cashier
AVI Foodsystems, Inc
02.1990 - 05.1998
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed opening and closing shift kitchen tasks.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Retail And Computer Science
Mount St. Joseph University
Cincinnati, OHHigh School Diploma -
Harrison High School
Harrison, OH06.1986
Skills
- Shipping & Receiving
- Computer Science
- Inventory Control
- MSR (1 year)
- Cash Counting
- Financial Transactions
- Data Inputting
- Deposit and Withdrawal Management
- Customer Relationship Development
- New Account Setup
- Account Updating
- Teller Support
- Balance Transfers
- Teamwork and Collaboration
Assessments
- Banking skills, Proficient, 06/01/22, Opening accounts, assisting members with questions, opening/closing branch, and maintaining accurate cash drawer.
- Cooking skills: Basic food preparation, Proficient, 02/01/22, Preparing food, using cooking equipment, and converting ingredient measurements
- Home health aide skills, Proficient, 12/01/21, Providing care to patients in a home setting
- Work style: Reliability, Proficient, 12/01/21, Tendency to be reliable, dependable, and act with integrity at work
- Cleaner fit, Proficient, 02/01/22, Measures the traits that are important for successful cleaners
Timeline
Bank Teller
Emery Federal Credit Union
05.2022 - Current
Shipping/Receiving Clerk
Hubert Company
06.1998 - 08.2020
Cook/Cashier
AVI Foodsystems, Inc
02.1990 - 05.1998
No Degree - Retail And Computer Science
Mount St. Joseph University
High School Diploma -
Harrison High School
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