Mary Prince
Detroit
Summary
Accomplished Operations Administrator at FedEx Ground with expertise in problem solving and customer support. Successfully managed package issues, enhancing customer satisfaction. Demonstrated strong organizational skills and effective communication, fostering positive customer relations. Proficient in addressing inquiries and resolving issues, ensuring seamless operations and client engagement.
Overview
2026
2026
years of professional experience
Work History
Operations Administrator
FedEx Ground
2019 - Current
Manage package issues (damages, address corrections). Ensure packages are in good condition, verifying scan statuses.
Handling customer inquiries, resolving issues. Maintain good customer relations.
Education
Business Administration
St.Clair College
Windsor, ONFamily And Social Relations
University of Windsor
Windsor,ONSkills
- Verbal and written communication
- Customer engagement
- Customer support
- Organization skills
- Problem solving
- Organizational skills
Additional Information
Accomplished pianist. Grade 8 piano.
Outdoor enthusiast.
Hobbies include: golf, bike riding and reading.
Timeline
Operations Administrator
FedEx Ground
2019 - Current
Business Administration
St.Clair College
Family And Social Relations
University of Windsor
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