Mary Reiken
Brandon,MS
Summary
Resourceful Pharmacist with 28 years of experience in reviewing prescriptions to process and dispense medications. Talented in coordinating with pharmacy staff to prioritize urgent requests while simultaneously driving accuracy, safety and confidentiality of patient information. Expert communicator when working closely with staff, numerous patients, administrators, and healthcare professionals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking to expand into a different professional venue.
Overview
1
1
Certification
Work History
Staff Pharmacist
Walgreens
Pearl, MS
07.2000 - Present
- Collaborated closely with healthcare professionals to monitor and assess quality and effectiveness of drugs or drug regimens.
- Provided immunization services including flu shots, shingles vaccines, as allowed by state law.
- Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
- Analyzed drug utilization patterns in order to recommend cost-effective therapeutic alternatives.
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Supervised 3 pharmacy technicians, interns and support staff while on duty.
- Trained pharmacy technicians to promote error reduction while enhancing efficiency.
- Prepared medications based on physician orders.
- Resolved customer complaints efficiently and professionally while promoting a positive image for the organization.
- Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
- Eliminated third-party rejection claims through multiple pharmacy benefit administrators.
- Assisted with inventory control processes such as ordering supplies, reconciling invoices.
- Billed insurances for services utilizing several pharmacy benefit administrators.
- Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
- Ensured compliance with state laws, regulations and professional standards related to pharmacy practice.
- Detected and reported therapeutic incompatibilities.
- Checked prescriptions for proper contents and labeling.
- Provided medication counseling to patients on proper use, side effects and potential drug interactions.
- Trained individuals in how to use devices to promote optimal medical support.
- Maintained compliance with state and federal drug laws.
- Assisted in training pharmacy technicians on prescription processing, inventory management and customer service skills.
- Oversaw and monitored dispensation of controlled substances according to regulatory requirements.
- Collaborated with physicians, nurses and other healthcare professionals to optimize patient care outcomes.
- Recommended over-the-counter medications for patients after assessing symptoms.
- Compounded non-sterile preparations such as ointments, creams or suspensions when necessary.
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Answered 50 calls per shift to assist with customer questions and concerns.
Education
Bachelor of Science - Pharmaceutical Sciences
Creighton University
Omaha, NE05-1995
Certification
- Medical Therapy Management Certification
Custom
- Proficent in resolving insurance issues.
- Skilled in handling insurance authorizations of numerous pharmacy benefit management companies.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Skills
- Motivated self-starter
- Comfortable working alone or in a team
- Pharmacy law knowledge
- Retail pharmacy procedure knowledge
- Prescription drug interaction assessment
Timeline
Staff Pharmacist
Walgreens
07.2000 - Present
Bachelor of Science - Pharmaceutical Sciences
Creighton University
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