Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Mary Rife

Mary Rife

Olympia

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Leading with an inclusive culture, associate training, and product knowledge. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

9
9
years of professional experience

Work History

General Manager

America's Best Contacts And Glasses
03.2023 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

General Manager

Ulta Salon And Cosmetics
02.2022 - 03.2023
  • Managed budget implementations, employee reviews, training, and schedules.
  • Developed and maintained relationships with customers and suppliers to build sales.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Executive Team Leader, Specialty Sales

Target
09.2019 - 02.2022
  • Mentored employees to help improve skills and enable team members to become peak performers on job.
  • Established clear and competitive goals, growth roadmaps and strategic business plans.
  • Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
  • Earned company exceptional ratings and testimonials from clients and industry organizations.
  • Managed and organized internal communication to hold staff accountable to priorities.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Assessed KPIs and adjusted operations to attain objectives.

Store Manager

Boot Barn Holdings Inc.
05.2018 - 06.2019

In my first year at Boot Barn I was able to turn a 15% deficient in comp into a positive 2%.  

Starting with created and maintained a selling culture oriented team, through appropriate hiring, training, and development of staff. Balancing operational and selling needs to give the best experience for each guest.  

We boasted the highest customer satisfaction in our region two quarters in a row and maintained well above company average throughout 2018.

Cut Shrink between inventories from .32% to .19%

Store Manager

Torrid
06.2014 - 01.2018

Developed new store location from ground up by hiring and training efficient team, and growing a strong client base.

Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Managed all aspects of store operations, including organization, maintenance and purchasing functions.

Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.

Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.

Maintained exceptional visual standards and clean presentations of merchandise.

Education

Associate of Arts - Theater Arts

State Fair Community College
Sedalia, MO
2004

Missouri State University
Springfield, MO

Skills

  • Training and development
  • Inventory management
  • Excellent customer service skills
  • Team leadership and coaching
  • Vendor Management
  • Merchandising expertise
  • Financial Statements

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you want others to be happy, practice compassion. If you want to be happy, practice compassion.
Tensin Gyatso, Fourteenth Dalai Lama

Timeline

General Manager

America's Best Contacts And Glasses
03.2023 - Current

General Manager

Ulta Salon And Cosmetics
02.2022 - 03.2023

Executive Team Leader, Specialty Sales

Target
09.2019 - 02.2022

Store Manager

Boot Barn Holdings Inc.
05.2018 - 06.2019

Store Manager

Torrid
06.2014 - 01.2018

Associate of Arts - Theater Arts

State Fair Community College

Missouri State University
Mary Rife