Mary Rodriguez
Fresno,CA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Deli Delicious. Proven track record in optimizing operations and training staff, enhancing guest engagement and satisfaction. Expertise in safe food handling and maintaining cleanliness standards, ensuring a high-quality dining experience in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server
Mad Duck
Fresno, CA
04.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Trained new servers on menu knowledge and service protocols for improved team performance.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed multiple tables efficiently, ensuring guests received prompt attention and service.
Manager
Deli Delicious
Fresno, CA
04.2021 - Current
- Oversaw daily operations ensuring efficient service delivery and customer satisfaction.
- Trained and mentored staff on best practices for food safety and hygiene compliance.
- Implemented inventory management systems reducing waste and optimizing supply chain processes.
- Developed employee schedules enhancing workforce efficiency and productivity levels.
Kitchen Manager
Backyard Social Club
Clovis, CA
05.2023 - 03.2024
- Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
- Managed inventory levels, optimizing stock usage and reducing waste.
- Developed and implemented training programs for new kitchen employees.
- Coordinated menu planning and daily specials to enhance customer satisfaction.
Education
High School Diploma -
My Whitney
Visalia, CA06.2005
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Customer service
Cleanliness standards
Safe food handling
Food running
High volume dining
Table bussing
Tableside etiquette
Guest seating
Food station setup
Team player
Reliability
Timeline
Server
Mad Duck
04.2024 - Current
Kitchen Manager
Backyard Social Club
05.2023 - 03.2024
Manager
Deli Delicious
04.2021 - Current
High School Diploma -
My Whitney