Mary Russell
Raytown,MO
Summary
Detail-oriented professional with extensive experience in case management, probation and parole services, and workforce development. Skilled in administrative support, report preparation, client records management, and customer service across public, nonprofit, and private sectors. Adept at handling sensitive information, coordinating with multiple stakeholders, and ensuring compliance with organizational and legal standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Workforce Development Specialist, Reentry
Goodwill of Western Missouri & Eastern Kansas
08.2025 - Current
- Provide administrative and case management support to justice-involved clients.
- Prepare detailed case notes, assessments, and progress reports.
- Coordinate training schedules, maintain client files, and assist with documentation for program compliance.
Probation Officer
Northland Dependency Services
12.2024 - 08.2025
- Conducted client interviews, maintained detailed records, and prepared official reports.
- Handled scheduling, correspondence, and file management for over two-hundred probation and bond supervision cases simultaneously.
- Attended and testified in probation violation and bond violation hearings.
Case Manager, Homeless & Housing Services
Metropolitan Lutheran Ministry
10.2024 - 12.2024
- Managed client records, coordinated referrals, and assisted with applications for housing and benefits.
- Maintained detailed case files and provided documentation for program reporting.
Parole Officer I
Kansas Department of Corrections
11.2022 - 06.2024
- Drafted and filed progress reports, maintained compliance records, and tracked caseload documentation.
- Facilitated cognitive behavioral interventions to reduce recidivism.
- Attended and testified at parole hearings as a KDOC Parole representative.
- Completed referrals to community resources for parole clients.
Shelter Advocate/Case Manager
Hope House
09.2022 - 11.2022
- Assisted with administrative intake processes and maintained confidential records for residents.
- Referred clients to community resources.
- Monitored the shelter for safety and compliance while on shifts.
Investigator
Missouri Children’s Division
06.2022 - 09.2022
- Collected case information, documented findings, and filed investigative reports on child abuse and neglect claims.
Parole Officer I
Kansas Department of Corrections
07.2021 - 06.2022
- Drafted and filed progress reports, maintained compliance records, and tracked caseload documentation.
- Facilitated cognitive behavioral interventions to reduce recidivism.
- Attended and testified at parole hearings as a KDOC Parole representative.
- Completed referrals to community resources for parole clients.
Probation Officer
Midwest ADP
04.2019 - 07.2021
- Conducted client interviews, maintained detailed records, and prepared official reports.
- Handled scheduling, correspondence, and file management for over two-hundred probation and bond supervision cases simultaneously.
- Attended and testified in probation violation and bond violation hearings.
Youth Specialist II
Missouri Division of Youth Services
12.2018 - 04.2019
- Worked a small caseload of residential clients to ensure therapeutic objectives were being met.
- Care of custody/safety of juvenile offenders in a residential environment.
Probation & Parole Officer II
Missouri Department of Corrections, Probation & Parole
06.2018 - 09.2018
- Drafted and filed progress reports, maintained compliance records, and tracked caseload documentation.
- Facilitated cognitive behavioral interventions to reduce recidivism.
- Attended and testified at parole hearings as a KDOC Parole representative.
- Completed referrals to community resources for parole clients.
Probation & Parole Officer II
Missouri Department of Corrections, Probation & Parole
05.2017 - 06.2018
- Drafted and filed progress reports, maintained compliance records, and tracked caseload documentation.
- Facilitated cognitive behavioral interventions to reduce recidivism.
- Attended and testified at parole hearings as a KDOC Parole representative.
- Completed referrals to community resources for parole clients.
Paralegal / Records Specialist
Jackson County Detention Center
06.2016 - 08.2016
- Managed inmate records, drafted legal correspondence, and assisted with file audits.
- Logged and maintained storage of inmate belongings.
- Booked and released inmates.
Education
Master of Science - Criminal Justice
University of Central Missouri
01.2019
Bachelor of Science - Sociology
University of Central Missouri
01.2016
Skills
- Records, Files, & Data Management
- Report Writing & Documentation
- Scheduling & Calendar Management
- Confidential Case File Handling
- Team Collaboration & Support
- Microsoft Office Suite & Case Management Systems
- Cognitive Behavioral Interventions and Motivational Interviewing Techniques
- Intake and Risk Assessment
- Referrals to Community Resources
- Interdisciplinary Planning Teams for Discharge and Other Planning
Certification
Google AI Essentials
Timeline
Workforce Development Specialist, Reentry
Goodwill of Western Missouri & Eastern Kansas
08.2025 - Current
Probation Officer
Northland Dependency Services
12.2024 - 08.2025
Case Manager, Homeless & Housing Services
Metropolitan Lutheran Ministry
10.2024 - 12.2024
Parole Officer I
Kansas Department of Corrections
11.2022 - 06.2024
Shelter Advocate/Case Manager
Hope House
09.2022 - 11.2022
Investigator
Missouri Children’s Division
06.2022 - 09.2022
Parole Officer I
Kansas Department of Corrections
07.2021 - 06.2022
Probation Officer
Midwest ADP
04.2019 - 07.2021
Youth Specialist II
Missouri Division of Youth Services
12.2018 - 04.2019
Probation & Parole Officer II
Missouri Department of Corrections, Probation & Parole
06.2018 - 09.2018
Probation & Parole Officer II
Missouri Department of Corrections, Probation & Parole
05.2017 - 06.2018
Paralegal / Records Specialist
Jackson County Detention Center
06.2016 - 08.2016
Master of Science - Criminal Justice
University of Central Missouri
Bachelor of Science - Sociology
University of Central Missouri