Mary Ryan Browne
Sales
West Pottsgrove,PA
Summary
Accomplished Manager of Aftermarket and Component Sales at PME Equipment, Inc., excelling in customer relationship management and sales strategy. Leveraged product knowledge to boost aftermarket sales by 20%, enhancing client satisfaction. Expert in quotation handling and order processing, with strong verbal and written communication skills.
Overview
40
40
years of professional experience
Work History
Manager of Aftermarket and Component Sales
PME Equipment, Inc.
Flanders, NJ
02.2005 - Current
- Inside Sales for manufacturer's in the Food, Pharmaceutical, Cosmetic, Recycling Industries in the Tri State Area.
- Preparing quotes (spare parts, services, and components) relative to process equipment for bulk solids and liquid processing
- Processing customer orders with manufacturers represented by PME Equipment
- Qualifying client's troubleshooting issues and routing them to the proper support personnel
- *Handling a wide range of administrative and business management tasks, as required
Office Manager
Irish Eyes Eyewear
Flanders, New Jersey
07.2001 - 02.2005
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Inside Sales Representative
BASF-Chemetall
New Providence, NJ
03.1986 - 06.2001
- Cultivated strong customer relationships to enhance client satisfaction and loyalty.
- Executed targeted sales strategies to drive revenue growth within assigned accounts.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
- Analyzed market trends to identify new business opportunities and adapt sales tactics accordingly.
Education
Associate of Arts - Fashion Marketing
Wood Tobe-Coburn College
New York, NYSkills
- Aftermarket sales
- Component sales
- Sales strategy
- Customer relationship management
- Order processing
- Quotation handling
- Product knowledge
- Verbal and written communication
Timeline
Manager of Aftermarket and Component Sales
PME Equipment, Inc.
02.2005 - Current
Office Manager
Irish Eyes Eyewear
07.2001 - 02.2005
Inside Sales Representative
BASF-Chemetall
03.1986 - 06.2001
Associate of Arts - Fashion Marketing
Wood Tobe-Coburn College