Mary Sendobry
Stafford Springs,CT
Summary
Accomplished hospitality sales professional specializing in wedding and event management. Proven ability to execute large-scale events while enhancing client relationships and achieving significant revenue growth. Skilled in lead generation, contract negotiation, and collaborative event planning with culinary and operations teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Catering Sales Manager
Gurney's Newport Resort & Marina
Newport, RI
01.2020 - 03.2020
- Managed catering and event sales inquiries for a luxury resort and conference destination.
- Conducted client consultations for weddings, corporate functions, and social events.
- Prepared proposals, contracts, and event details while supporting departmental revenue goals.
- Collaborated with culinary, banquet, and operations teams to ensure successful event execution.
- Trained on Delphi event management software.
- Position eliminated due to COVID-19-related workforce reductions.
Wedding Sales Manager
Burke Mountain Hotel & Conference Center
East Burke, VT
01.2017 - 01.2019
- Increased wedding and event sales revenue by 39.5% through strategic sales initiatives, relationship building, and targeted marketing campaigns.
- Managed an average of 35 weddings and more than 100 additional events annually from initial inquiry through execution.
- Generated over $500,000 in wedding revenue during my first year while supporting continued growth of the resort's events business.
- Coordinated events ranging from intimate elopements for two guests to large-scale weddings and special events hosting up to 250 attendees.
- Conducted venue tours and personalized client consultations, building trust-based relationships that consistently converted prospects into contracted events and generated repeat referrals.
- Earned a reputation for exceptional client service, with many couples citing the sales and planning experience as a key factor in their decision to book with the resort.
- Developed proposals, negotiated contracts, managed budgets, and maintained strong client relationships throughout the planning process.
- Created BEOs, room diagrams, event timelines, and detailed event specifications for operational teams.
- Managed lead pipeline, produced monthly sales reports, and tracked performance against revenue goals.
- Developed seasonal marketing campaigns and maintained wedding website and social media content.
- Recruited, trained, and supervised event staff while supporting operational excellence.
Office Manager
Aflac
St. Johnsbury, VT
01.2015 - 01.2017
- Coordinated sales presentations, managed client documentation, and supported regional sales initiatives.
- Organized regional sales meetings and assisted with recruiting efforts for the sales team.
Manager on Duty
Bailiwicks Fine Restaurant
Littleton, NH
01.2013 - 01.2017
- Oversaw daily restaurant operations while leading a team of 10 employees to ensure smooth service delivery.
- Trained new staff and organized large-scale catering and special events to enhance customer satisfaction.
- Ensured high guest service standards and operational efficiency through effective management practices.
Education
Bachelor of Arts - Social Sciences (Global Studies & Journalism)
Northern Vermont University
Lyndon, VTSkills
- Wedding and catering sales
- Corporate and private events
- Client relationship management
- Consultative sales and relationship-based selling
- Lead generation and conversion
- Client retention strategies
- Venue tours and contract negotiation
- Banquet event orders (BEOs) management
- Budget management and revenue forecasting
- Marketing and social media strategies
- Delphi proficiency
- Microsoft Office Suite proficiency
- Constant Contact proficiency
- Canva design skills
- Team leadership skills
- Customer service excellence
Certification
Emily Post Wedding Etiquette Certification
Timeline
Catering Sales Manager
Gurney's Newport Resort & Marina
01.2020 - 03.2020
Wedding Sales Manager
Burke Mountain Hotel & Conference Center
01.2017 - 01.2019
Office Manager
Aflac
01.2015 - 01.2017
Manager on Duty
Bailiwicks Fine Restaurant
01.2013 - 01.2017
Bachelor of Arts - Social Sciences (Global Studies & Journalism)
Northern Vermont University