MARY TER-GHUKASYAN
Glendale,CA
Summary
Highly motivated and goal-oriented student. Key skills include customer service, good written and verbal communication, flexibility, team player.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Ibiza Nails & Salon
West Hollywood, California
04.2024 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
Customer Service Associate (Freelancer)
HAYPOST USA CORP
Glendale, CA
06.2023 - 03.2024
- Providing information about services available to customers.
- Answering phone calls from customers or call them to provide accurate information about the company’s services and to their queries or concerns
- Receiving parcels, packages, mails and storing them
- Registering parcels in the software/database
- Taking payments for company services with different payment methods (cash, credit card, phone etc.)
- Maintain MSB services and process appropriate data of customer in the software for Money transfers.
- Handling office administrative tasks assigned by Management
Front Desk Receptionist
Alina Oganyan DDS
Los Angeles, CA
09.2022 - 04.2023
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
GED -
Los Angeles Valley College
Van Nuys, CA01-2025
12th Grade Student - General Studies / Homeschool
Options For Youth San Gabriel
Pasadena, CAAssociate of Arts - Department of Wind Instruments (Flute)
SAYAT NOVA MUSIC SCHOOL
YEREVAN, ARMENIA05.2019
Associate of Arts - Department of Wind Instruments (Flute)
The Colburn School
Los Angeles, CA10th Grade Student - General Studies
Glendale High School
Glendale, CA06-2022
Skills
- Customer Service
- Computer Literacy: Microsoft Windows, Microsoft Office, Internet
- POS System Operation
- Team Collaboration
- Verbal and written communication
- Clerical support
Affiliations
- Flute artist at LA Youth Philharmonic Orchestra
Accomplishments
- Award of Outstanding Achievement at “The New Talent British International Youth Music Competition” (London, UK)
- 1st prize in the Flute Section at “Odessa” Music Festival (Odessa city, Ukraine)
- Grant Prix at “Art Music” Music Competition (Yerevan, Armenia)
- 1st prize at the “Renaissance” Music Competition-festival (Yerevan, Armenia)
Certification
Completed and passed the California High School Proficiency Test (CHSPE) 2023
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Receptionist
Ibiza Nails & Salon
04.2024 - Current
Customer Service Associate (Freelancer)
HAYPOST USA CORP
06.2023 - 03.2024
Front Desk Receptionist
Alina Oganyan DDS
09.2022 - 04.2023
12th Grade Student - General Studies / Homeschool
Options For Youth San Gabriel
Associate of Arts - Department of Wind Instruments (Flute)
SAYAT NOVA MUSIC SCHOOL
Associate of Arts - Department of Wind Instruments (Flute)
The Colburn School
10th Grade Student - General Studies
Glendale High School
GED -
Los Angeles Valley College
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