Mary Thibodeaux-Yost
Fresno,CA
Summary
To work in a medical facility and help provide outstanding care. Attentive Surgery Scheduler familiar with ICD-10 coding, and EHR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Effective at setting up as many as 25 weekly procedures for 10 surgeons in a busy Multi-department practice. Well-versed in checking coverage and obtaining authorizations. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
37
37
years of professional experience
Work History
Surgery Scheduler
Kaiser Permanente
03.2022 - Current
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged PRE-Operative and post-operative appointments for surgical patients.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Coordinated and set up surgeries for 9 GYN Surgeons 1 Ophthalmology Surgeon.
- Answered phone calls and messages for GYN & Ophthalmology-physician HMO medical facility, scheduling appointments, and handling patient inquiries.
Medical Assistant
Kaiser Permanente
02.1988 - 03.2022
- Assisting patients, scheduling surgeries, ordering supplies, rooming patients for GYN, OB and REI Clinic (infertility), data entry Along with many other clinical duties
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Vocational Nurse - Nursing
Gurnick Academy of Medical Arts
Fresno, CA10.2023
Associate of Arts - Business Administration
UOP
Fresno, CA|07.2006
Bachelor of Arts - Business Management
UOP
Fresno, CA|05.2006
Skills
- Schedule Coordination
- HIPAA Compliance
- Obtaining authorizations
- Teamwork orientation
- Following up with patients
- Procedure Knowledge
- Patient Relations
- Calendar Management
Fax
559-448-3716
Licenses/Certificates
- Medical Assistant
- LVN/Vocational Nurse
VN738394
References
- Dr. Amanda Reeve, OB/GYN Physician/Surgeon, Kaiser Perm TPMG, 559-974-6211
- Dr. Thomas Kulterman, Ret. OB/GYN Physician/Surgeon, Kaiser Perm TPMG, 559-285-9376
- Rachel Carter, Business Owner, Ellements Salon, 559-304-3992
Timeline
Surgery Scheduler
Kaiser Permanente
03.2022 - Current
Medical Assistant
Kaiser Permanente
02.1988 - 03.2022
Vocational Nurse - Nursing
Gurnick Academy of Medical Arts
Associate of Arts - Business Administration
UOP
Bachelor of Arts - Business Management
UOP
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