Mary Thomas

• Improved customer satisfaction with timely order fulfillment and consistent print quality.
• Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.

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• Provided positive first impressions to welcome existing, new, and potential customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

• Educated clients on safe tanning practices, reducing the likelihood of burns or other adverse effects.
• Assisted customers with proper use of tanning beds, ensuring optimal results and minimizing the risk of skin damage.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.