Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Upshaw-Bryant

Fairmount,GA

Summary

Dynamic with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Strategic Account/Sales

Balta US
05.2016 - 02.2022
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Prioritized tasks and projects to meet tight deadlines.
  • Managed Brick and Mortar Accounts.
  • Worked with SAP, SPS, and Commerce HUB Portals.
  • Setup internal Accounts, Input material data, descriptions, and pricing grids.
  • Processed claims
  • Managed 8-10 Corporate Accounts

Master Inspector

Toyo Tire NA
04.2006 - 05.2016
  • Inspection of all tires for quality control manually utilizing hand tools with established randomizations guidelines for selection criteria based on production and order size.
  • Monitor and reporting daily logs for any abnormalities or deviation from the standards process.
  • Access final inspections with quality stamps before shipping .
  • REsponsible for Calibration of some robotic machinery, PLC programming.
  • Followed Safety Procedures, 5S. TS16949, and ISO Standards.

Education

Phlebotomy Certification

North West Georgia Training Center
Cartersville, GA
11.2022

State Certification - Georgia Nurse Aide Registry Certification

North West Georgia Training Center
Cartersville, GA
05.2022

High School Diploma -

Fairmount High School
Fairmount, GA
05.1985

Skills

Answering incoming customer calls Assisting with technical Support, order information, and Product Knowledge Uploaded Manually invoices to various portals

Timeline

Strategic Account/Sales

Balta US
05.2016 - 02.2022

Master Inspector

Toyo Tire NA
04.2006 - 05.2016

Phlebotomy Certification

North West Georgia Training Center

State Certification - Georgia Nurse Aide Registry Certification

North West Georgia Training Center

High School Diploma -

Fairmount High School
Mary Upshaw-Bryant