Mary Vandagriff
Ashville,OH
Summary
Multi-talented, Professional with over 20 years Customer Relations and Team Building with excellent Computer & Marketing skills who can blend Creative, Interpersonal, Administrative, and Financial Attributes that meet and exceed goals in a Property Admin Role
Overview
1
1
Certification
Work History
Property Administration Document Administrator (PT)
Chase
- Multi-talented, Professional with over 20 years Customer Relations and Team Building with excellent Computer & Marketing skills who can blend Creative, Interpersonal, Administrative, and Financial Attributes that meet and exceed goals in a Property Admin Role
- Proven History of Achievements in Financial Services, Insurance. Assisted Living Environment, Legal Assistance and Office Support Services
- Areas of Expertise: Inside Sales, Account Management, Case Management, Customer Service Relationship Development, Accounts Receivables, Propert Management, and Office Administration
- Proven Experience in Client/Vendor Services, Handling Complaints and Investigations
- Ability to Examine Financial Statements, Correct Discrepancies, Submit Vendor Statements
- Understanding of Invoicing/Billing, Processing Payments, Account Management, Collection and Default Services
- Highly Efficient Driven, Strong Team Player, Strategically Collaborates Ideas – Quick Learner, Attention to Detail Ability To Examine Records and Auditing, and Act with Professionalism and Urgency
- Computer Literacy
- MS Windows, AS400, Microsoft Office, Google Docs, Emails, Excel, Oracle, PeopleSoft, Accounting Software, Sharepoint, Outlook, Calender Management, and SAP
- Case Management/Legal Software
- PACER, Lexis Nexis Risk Solutions, Westlaw, Lexis Nexis Risk Solutions
- Property Management Software
- Yardo Voyager, Resident Connect
- Video Conferencing
- Skype, Zoom, Microsoft Teams, Google Teams
- Leasing Agent/Consultant/Transferable Skills
- Ability to Handle Large Case Loads – working with Clients – Organizing Files
- Researching- Monitoring Rent Payments/Working with Audits and Account Receivable Reports/Enrolling in Financial Literacy Programs/Credit/Criminal Background Checks/ Leasing Applications and Income Verfications/ and Completion of Occupancy Reports and Handling Maintenance Work Orders Inquiries and Complaints
- Completed Inside Sales Activities and Exceed 80% of Sales Goals, on a Weekly, Monthly Basis
- 4 Years of Call Center Experience
Ohio Development Services Agency
- Represented the Minority Business Affairs and Procurement Technical Assistance Centers
- Coordinated Services with Program w/ Preparation of Trade Show Material, Administrative Reports, Correspondence to Ohio Legislative Service Commission
- Compiled Reports using Microsoft office pertaining to Bid Proposals, GSA Assistance, Proactively Assisted Department with Small Business Applications to be certified as Government Contractors working with Ohio Secretary of State, Minority Business Affairs, Economic Development and Government Procurement On a Federal, State, and Local Level and along with Public and Private Universities
- Assisted with Congressional Activities Pertaining to Campaigns for office that included, Social Media, Political Outreach, Attending Events, Making Calls on of Behalf of Congressional Nominee
- Familiarity with Legislative, Administrative, and Judicial systems
PMAC & Chase Operations
- Completion of 20 Hour Mortgage Safe Act Licensing- PMAC Lending Services- 3/2015
- Routed and Directed calls to Loan Officer/Originator for Full Review
- Interviewed Borrowers Regarding Home Mortgages and Credit Issues
- Accomplishments: Increased Sales for Department by Qualifying Home Borrowers for Re-Financing needs by 80% with Assistance completing Marketing Flyers and Pre-Qualifying Leads
- Proven Skills Completing Legal Research Processing Bankruptcy Discharges Working with Banks, Reo Companies, And Bankruptcy Trustees
Berwanger/Overmyer Associates
- Tracked Projects with Marketing Producers and Clients of the Construction Industry by Completion of Policy Issuance, Renewals, Invoicing Premiums, Administration of Bonding Programs
- Gathered and Drafted Legal Bid, Contract, Performance, Probate, Court, Janitorial and ERISA-Fiduciary Bonds
- Collaborated with Commercial Lines to Review/Procure- Endorsements, License & Permits, and Certificates of Insurance /Binders, Complying with Surety Underwriting Guidelines
- Generate New Business, Set-up Client File
Third Party Administration & Managed Care Workers Compensation
- Medically Managed Workers Compensation Claims, for a TPA, Reviewed and Analyzed Medical Records Gathered and Assisted Hearing Officer with Files, Updating Medical Reports
- Collaborated with Nurse Case Manager Relating to Injured/Dislocated Worker for Voc-Rehab Understanding of Collection of Patient Accounts, Denials, Insurance Eligibility/Verifications
- Acted as a Liaison between Ohio Injured workers , Employers and the State of Ohio BWC
- Assisted Hearing Officer with Medical File and Appeals
- Knowledge of HIPPA, HCAP, Financial Assistance Programs, Waiver Programs, Medicaid/Medicare
Education
Associate of Science - Business Management, Financial Accounting, Managerial Accounting
Columbus State Community College
Absolute Healthcare STNA Nurse Aide - undefined
Paralegal Certificate - undefined
Ashworth College
Norcross, GA01.1994
Skills
- Office Management/Accounting
- Negotiation of Payments, Posting Payment using Payment Ledger, Processing Credit Card Payments Researching Errors, Collect on Aging Accounts, Inside Sales , Credit Background Checks, Employment/Income Verifications- Review of Expenses
- Knowledge of Balancing Cash Register Draw- In Retail Environment, Completion of Weekly Budget Reports Working in Sales/Collection Environment Posting Ledger Accounts, Invoicing, Purchase Orders
- Researched and Collected in Defaulted Student Loans, Communicated Terms and Conditions of Rights, Waived and Ordered Wage Garnishments, Knowledge of Income Based Programs, Counseled on Tax Offset Information
- Performed all Administrative Functions: Including Accounts Receivables, Bank Deposits Maintaining Records, Assisted with Recruitment, Employee Files, Light Payroll
- Managed Front Desk Operations; Phone Protocols, Greetings, and Monitoring Security/Fire Alarms, Insurance Verfications, Schedling/Registration- Medical Records Request/Handling EOB and EMR
Accomplishments
Ability to Plan and Organiza Successful Events
Certification
Paralegal Certificate
Federal fair Housing Certificate
Timeline
Property Administration Document Administrator (PT)
Chase
Ohio Development Services Agency
PMAC & Chase Operations
Berwanger/Overmyer Associates
Third Party Administration & Managed Care Workers Compensation
Absolute Healthcare STNA Nurse Aide - undefined
Paralegal Certificate - undefined
Ashworth College
Associate of Science - Business Management, Financial Accounting, Managerial Accounting
Columbus State Community College