Overview
Work History
Education
Skills
Languages
Timeline
Generic

MARY VAZQUEZ

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Lotus
South Jordan, UT
08.2025 - 09.2026
  • Resolved customer concerns efficiently, delivering clear and effective solutions
  • Provide customers with product information, usage guidance, and ordering assistance
  • Maintained accurate customer and order information while managing multiple requests
  • Educated customers on products, ordering processes, and available promotions to enhance user experience

Campus Support Specialist

Charter College
Sandy, UT
09.2024 - 06.2025
  • Onboarded staff and managed office logistics, streamlining operations and updating student records in CNS for better accessibility.
  • Assisted students with grievances, password resets, and transcript requests.
  • Planned and supported events such as orientations and commencement, enhancing student engagement and community building.
  • Proctored exams and maintained testing logs, ensuring accurate record-keeping and smooth testing processes.

CSR Specialist

ECO Pallets
Salt Lake City, UT
05.2024 - 07.2024
  • Delivered excellent service to all shipping and receiving visitors, ensuring a welcoming and professional environment.
  • Managed shipping and receiving documentation to enhance operational efficiency.
  • Created and maintained inventory tracking spreadsheets to ensure accurate yard management.

Leasing Consultant

Touchpoint 365
Palm Springs, Ca
07.2020 - 04.2023
  • Facilitated leasing inquiries, pricing details, and sales negotiations to enhance client satisfaction.
  • Coordinated client communications and lease renewals via phone and email to ensure timely processing.
  • Executed administrative duties including scheduling, event planning, and tenant engagement to improve operational efficiency.

Education

Undergraduate Education -

Mt. San Antonio College
Walnut, Ca
01-2012

High School Diploma -

Nogales High School
West Covina, Ca
01-2010

Skills

  • Customer Service
  • Client Relationship Management
  • Client Onboarding
  • Appointment Scheduling
  • Test Administration
  • Attention to Detail
  • Fast-paced multitasking
  • Time management
  • Problem solving
  • Team training
  • Strong Verbal & Written Communication
  • Adaptable & Service-Oriented
  • Bilingual (Spanish and English)

Languages

Spanish, English

Timeline

Customer Service Representative

Lotus
08.2025 - 09.2026

Campus Support Specialist

Charter College
09.2024 - 06.2025

CSR Specialist

ECO Pallets
05.2024 - 07.2024

Leasing Consultant

Touchpoint 365
07.2020 - 04.2023

Undergraduate Education -

Mt. San Antonio College

High School Diploma -

Nogales High School
MARY VAZQUEZ